Mercedes-Benz of Annapolis

Wonderful experience, every time! Alex Clothier makes it a complete pleasure to come into the dealership. He is consistently friendly, knowledgeable and goes above and beyond to ensur Alex Clothier makes it a complete pleasure to come into the dealership. He is consistently friendly, knowledgeable and goes above and beyond to ensure that our experience is first rate. He handles everything with professionalism and always with a smile and kind word, making us feel like we are welcomed like old friends. And of course, all of our service needs are handled seamlessly, as he anticipates and takes care of every issue. We have owned Mercedes for years and switched to Mercedes of Annapolis in December of 2017, when we purchased my latest C300. We have consistently been delighted with the care and service provided by Alex and the team there. More

Recall/Warranty I have nothing by great things to say about the service and support on my almost 15 year old AMG. I had a issue with fumes in my vehicle which is a kn I have nothing by great things to say about the service and support on my almost 15 year old AMG. I had a issue with fumes in my vehicle which is a known issue and the recall/warranty process was painless. The part was already in stock and I was placed on the schedule in a timely fashion. The vehicle feels like new again after the repair was done within the same day of drop off and my vehicle was washed when I picked it up. More

Exceptional Sales Experience I purchased my third Mercedes Benz from Wayne Discus the other day. He is very professional, patient, sincere and knowledgeable. He delivers exception I purchased my third Mercedes Benz from Wayne Discus the other day. He is very professional, patient, sincere and knowledgeable. He delivers exceptional service and targets the needs and wants of his customers. My experience with him is always smooth but yet efficient. Wayne and the sales and finance management team really work hard to ensure a fantastic experience. I highly recommend that if you are looking to purchase a Mercedes Benz new or pre-owned, Wayne Discus and the Mercedes Benz of Annapolis dealership/team would be a great place to go. More

Only Dealership We Will EVER go to, EVER! Yesterday we bought our 4th Mercedes here. Paperwork was done prior to our arrival thanks to Casey who we have worked with our last 3 cars, we knew Yesterday we bought our 4th Mercedes here. Paperwork was done prior to our arrival thanks to Casey who we have worked with our last 3 cars, we knew what we wanted & Andy made it happen. We're Customers for life at Mercedes Benz of Annapolis. More

Phenomenal Experience and Customer Service! After 15 years, my husband and I decided to upgrade our Mercedes to a 2020! We walked into Mercedes Benz of Annapolis and were fortunate to have been After 15 years, my husband and I decided to upgrade our Mercedes to a 2020! We walked into Mercedes Benz of Annapolis and were fortunate to have been connected with Casey as our Sales Rep. He was incredibly knowledgeable, professional, patient and no-pressure. He worked to secure us a great deal and we couldn't be more pleased! Our experience was 5 star from beginning to end! I'm looking forward to returning to the dealership next week to get another lesson on my new car's features. Thanks Casey! More

Wonderful customer experience; very professional staff This was my first experience with Mercedes and this Annapolis dealership. Everyone was extremely helpful, friendly and professional. My sales perso This was my first experience with Mercedes and this Annapolis dealership. Everyone was extremely helpful, friendly and professional. My sales person, Brian, has already called to see how I am enjoying my car and is expecting me back to show me more of the car's features. More

SEAMLESS! This was our first time visiting this dealership. My husband and I received the best service we have ever received from any MB dealership in the regio This was our first time visiting this dealership. My husband and I received the best service we have ever received from any MB dealership in the region. Brian in sales and Larry in finance gave us what we wanted without trying to convince us that we needed more. Thank you for your service. The Flores Family More

vehicke pick up I’ve been using this Annapolis dealership to pick up my retiree lease vehicle for years (6 vehicles). I work with Derek Nedd and have had nothing but I’ve been using this Annapolis dealership to pick up my retiree lease vehicle for years (6 vehicles). I work with Derek Nedd and have had nothing but professionalism and positive experiences. I have recommended this dealership to many and will continue to do so. More

Professional service Andy is a very friendly, courteous salesman who makes you feel very comfortable. He provided me an exceptional service. Larry was very knowledgeable Andy is a very friendly, courteous salesman who makes you feel very comfortable. He provided me an exceptional service. Larry was very knowledgeable and completed the paperwork very efficiently and up to the point. More

Professional, competent, and excellent customer service Alex takes care of everything whenever I need service. It's quick, professional, and I always leave feeling there was no way the experience could have Alex takes care of everything whenever I need service. It's quick, professional, and I always leave feeling there was no way the experience could have been better. I would highly recommend MB of Annapolis Service Dept, and specifically Alex, to my friends and colleagues. More