Mercedes-Benz of Annapolis

Incredible Customer Service This is my third car purchase with Mercedes-Benz of Annapolis! I keep coming back because of my amazing Sales Consultant Wayne Discus. It's nice to al This is my third car purchase with Mercedes-Benz of Annapolis! I keep coming back because of my amazing Sales Consultant Wayne Discus. It's nice to always deal with a sales person who listens and follows through with my needs. I will keep buying Mercedes and will always purchase from Wayne. The entire team was a pleasure to deal with. Thanks for making my experience painless and fun! More

Really enjoying our Certified Pre-Owned GLE 350 Excellent sales assistance with the purchase of the vehicle we had selected through USAA's Car Buyer Service. James Holthaus guided us through the pro Excellent sales assistance with the purchase of the vehicle we had selected through USAA's Car Buyer Service. James Holthaus guided us through the process with professionalism, respect, and humor. He made sure we were familiar and comfortable with the systems and features of the GLE 350 before we left the dealership. In addition, he invited us back at a future date for "refresher" training. Mr. Allen Belcher, the finance manager explained all the necessary forms in detail, and made sure we understood all the maintenance, roadside assistance, and other inclusions in the purchase price. All in all, the best car buying experience we have ever had. More

Service Thank you Alex for renewing my faith in the service industry . You addressed all my concerns and went beyond the expected to help me. It was a pleasur Thank you Alex for renewing my faith in the service industry . You addressed all my concerns and went beyond the expected to help me. It was a pleasure to work with the best. More

Love our GLE 350 thank you Jeff sunstrom Professional service so many option of cars you can pick from overall great place Thank you Jeff Sunstrom for showing us all the option of the veh Professional service so many option of cars you can pick from overall great place Thank you Jeff Sunstrom for showing us all the option of the vehicle Love our GLE 350 More

Awesome purchasing experience! The work staff was very professional, informative and straightforward. Which made the purchasing experience awesome throughout the whole process. Defi The work staff was very professional, informative and straightforward. Which made the purchasing experience awesome throughout the whole process. Definitely would recommend the dealership to friends and family. Keep up the great job!! More

Excellent Service!! I am always impressed with the level of service I receive from Alex and appreciate the fact that he exceeds all expectations. I actually look forward I am always impressed with the level of service I receive from Alex and appreciate the fact that he exceeds all expectations. I actually look forward to taking my car here to be cared for. More

Jeff was very knowledgeable and professional. Very good experience Jeff is top notch. Showed me a lot about the car on the test drive. Jeff was very flexible and customer driven. Very good experience Jeff is top notch. Showed me a lot about the car on the test drive. Jeff was very flexible and customer driven. More

Great deal, and excellent customer service! Jeff was amazing! He was attentive, available, and made sure I walked away feeling great about my purchase. My happiness was his number one priority, Jeff was amazing! He was attentive, available, and made sure I walked away feeling great about my purchase. My happiness was his number one priority, and for that, I am thankful. Thanks to Jeff, Mercedes has a new repeat customer. More

New vehicle purchase Wonderful service by all especially mike hiesener When purchasing 3rd Mercedes vehicle Will gladly return when an additional vehicle is required Th Wonderful service by all especially mike hiesener When purchasing 3rd Mercedes vehicle Will gladly return when an additional vehicle is required Thanks again for a great experience More

Awesome Myself and my wife only deal with the service representative named brady. He is always very understanding and very helpful he has been amazing with al Myself and my wife only deal with the service representative named brady. He is always very understanding and very helpful he has been amazing with all of our service needs with Our Mercedes. More