Mercedes-Benz of Annapolis

Fast, friendly and responsive. Highly recommend working with them. Great customer service. Car was immaculate and could not be more satistfied with entire process. Jeff treated us v Highly recommend working with them. Great customer service. Car was immaculate and could not be more satistfied with entire process. Jeff treated us very well. More

Dream Car # 1 From the first time that we met Dwayne I knew that he was our guy. He was very informative, truthful and most of all easy to work with. The experien From the first time that we met Dwayne I knew that he was our guy. He was very informative, truthful and most of all easy to work with. The experience was the best that I have ever had in purchasing a new vehicle, so good that we purchased two vehicles. The entire team was awesome from Dean the sales manager, to Larry the finance wizard & of course Dwayne our salesman... Thanks Mercedes Benz of Annapolis.. The Toye Family... More

Easiest ever leasing experience Best car buying/leasing we’ve ever had. Sales person was clear communicator, quickly assessed our interests and found us the best car and value to mat Best car buying/leasing we’ve ever had. Sales person was clear communicator, quickly assessed our interests and found us the best car and value to match. No pressure, answered all questions and completely transparent. The outcome greatly exceeded our expectations. More

True professionals I have never dealt with a service department that is so professional and one individual stuck out Raphael he took care of me from start to finish I ne I have never dealt with a service department that is so professional and one individual stuck out Raphael he took care of me from start to finish I never had a question of what was going on he kept me informed thank you and keep up the good work More

Larry Cash did me no favors on the Financing. He told me lies and never wanted to have to do anything that was out of the box. He told me that my Credit Union did me no favors on the Financing. He told me lies and never wanted to have to do anything that was out of the box. He told me that my Credit Union did not do Business Car Loans - LIE and he told me that he could not title the car as needed - LIE. After the sale, I got the title corrected and refinanced the loan with the same bank he used (Bank of America) for 1/2% lower than he did. It cost me a lot of time and some money to get these things accomplished. He did me no favors. Stay as far away from him as you can. On the other hand, Brian Sturgeon was great to work with. His portion of the sale was a great car buying experience. More

Nice experience Pleased with sales experience. Very courteous, knowledgeable, friendly and great customer service. Would recommend this dealership. pleasant atmospher Pleased with sales experience. Very courteous, knowledgeable, friendly and great customer service. Would recommend this dealership. pleasant atmosphere. I would purchase another car here in the future. More

Awesome Service Jeff was completely awesome. Through the entire process he was patience, informative, and very knowledgeable. He has definitely earned himself a lifet Jeff was completely awesome. Through the entire process he was patience, informative, and very knowledgeable. He has definitely earned himself a lifetime customer with me!! More

Friendly Buying Experience I appreciated the no hassle atmosphere. The dealership worked hard to find a deal that worked for us over a 2-day process. Staff were professional and I appreciated the no hassle atmosphere. The dealership worked hard to find a deal that worked for us over a 2-day process. Staff were professional and friendly. They listened well to understand what car they could provide that would be the best for our needs. Finance was very clear explaining the different maintenance packages. I would return to this dealership and recommend it to others. More

Excellent Customer Service I drove from PA to MD to purchase my GLK350. The customer service we received was above and beyond. I received a call from Natalie last week to remi I drove from PA to MD to purchase my GLK350. The customer service we received was above and beyond. I received a call from Natalie last week to remind me that our car was due for the 30,000 mile service. She let me go on and on about how pleased I was with the car and that I smiled every day when I got into it. It was definitely worth the 4 hour drive! THANK YOU!!! More

Andy makes it happen. Turning in an old and dear friend - my 2016 GLE was hard enough. I was thousands of miles over my allotment but the new 2020 model was awesome. and ma Turning in an old and dear friend - my 2016 GLE was hard enough. I was thousands of miles over my allotment but the new 2020 model was awesome. and made it all worthwhile. What a glorious machine. The nav and voice recognition (Hi Mercedes) waaaay exceeds Siri and maps. The handling is waaaay better, the ride is waaaay better, every feature is waaaaay better. My life is once again a continuous road trip. Thanks Andy for making this happen. More