Mercedes-Benz of Annapolis

Flat tire Great roadside service by Terence who brought tire to service dept which was then repaired quickly. Awesome service happy to be a client ... thank you Great roadside service by Terence who brought tire to service dept which was then repaired quickly. Awesome service happy to be a client ... thank you More

flat tire I have had the pleasure of dealing with Alex Clothier for a few years now. He is my go to person for my car ( as well as my parents car). He is very p I have had the pleasure of dealing with Alex Clothier for a few years now. He is my go to person for my car ( as well as my parents car). He is very professional and courteous. I am always able to get my car in promptly and he keeps me updated on how long it will take and the cost of the job. Alex Clothier provides A + service More

Great Salesman Ashur was prompt and caused us no pressure during the buying experience in his answering questions and was very helpful-courteous and knowledgeable.My Ashur was prompt and caused us no pressure during the buying experience in his answering questions and was very helpful-courteous and knowledgeable.My friend saw what she liked immediately and after a few hours we drove off in our new vehicle.I would strongly recommend Ashur to anyone wanting a great customer[salesman relationship. More

Amazing purchase experience Jeff Sunstrom is the best salesman out there. he went above and beyond to meet our requirements, and got us the best deal possible. He kept at it to g Jeff Sunstrom is the best salesman out there. he went above and beyond to meet our requirements, and got us the best deal possible. He kept at it to get us the best deal, and got us the best price for our trade in. He offered to help us on his off time to get used to the options in the car. Amazing service. Only salesman you need to see! More

Repair/warranty service We purchased a Mercedes last year and have taken it in for service on several occasions and Alex consistently exceeds our expectations. He's always fr We purchased a Mercedes last year and have taken it in for service on several occasions and Alex consistently exceeds our expectations. He's always friendly, professional, eager to support and keeps us informed of progress on a daily basis. He responds right away when we have questions via text or phone. It's a pleasure working with him and appreciate all his help. Thanks Alex! Joe and Silvia Freyre More

Excellent customer service! Raphael made sure my waiting time was very minimal, he was extremely courteous and customer oriented! It makes a substantial difference When having y Raphael made sure my waiting time was very minimal, he was extremely courteous and customer oriented! It makes a substantial difference When having your vehicle serviced. Kudos to Raphael!! More

Excellent Service Every aspect of the trade-in of my previous car to my new Mercedes was handled so well. The service was impeccable from start to finish and I couldn’t Every aspect of the trade-in of my previous car to my new Mercedes was handled so well. The service was impeccable from start to finish and I couldn’t be any happier with my new vehicle. More

Consistent professional and customer service Consistently provide expedient service with fair pricing and minimal disruption to my day. Drop off and pick-up goes smooth and on time. Car service p Consistently provide expedient service with fair pricing and minimal disruption to my day. Drop off and pick-up goes smooth and on time. Car service performed is explained and follow-up is excellent. More

Professional and helpful Dealing with Asher Chaudry was a pleasure. He is very knowledgeable and very customer service oriented. I would highly recommend him to anyone interes Dealing with Asher Chaudry was a pleasure. He is very knowledgeable and very customer service oriented. I would highly recommend him to anyone interested in a Mercedes. I would give Allen in Finance the same high marks. More

HONEST service I appreciated receiving an HONEST (not inflated) assessment of what needed to be fixed on my car. Also, the evening manager, Sean, stayed after hours I appreciated receiving an HONEST (not inflated) assessment of what needed to be fixed on my car. Also, the evening manager, Sean, stayed after hours to greet my husband at the Service Center when my car had to be towed. More