Mercedes-Benz of Annapolis

As good as it gets! Chuck Leyman is as pleasant an individual one could ask for and he gets the job done. This is my first experience with the brand and Chuck is an outst Chuck Leyman is as pleasant an individual one could ask for and he gets the job done. This is my first experience with the brand and Chuck is an outstanding ambassador. Communication up to, during and after my visit was outstanding. Could not ask for a better experience! More

Excellent service as usual I have been serviced at this shop multiple time. They always exceed the expectations for quality, promptness, communication, and get the job done in t I have been serviced at this shop multiple time. They always exceed the expectations for quality, promptness, communication, and get the job done in timely manner. I have worked with David Brady few times and he is excellent. Last visit he fit me right away and in 15 minutes I was out with the loaner car. Next day my car was ready before noon. I am very impressed. Thank you. Highly recommend! Zed More

Terrific service department Very conscientious and friendly staff. The repair facilities are really nice. Great communication with service crew while they work on the car. They Very conscientious and friendly staff. The repair facilities are really nice. Great communication with service crew while they work on the car. They get the job done right! More

always great always in and out, loaner car always available, Alex is great! Would recommend to everyone. I am very happy with my SUV and would purchase/lease anoth always in and out, loaner car always available, Alex is great! Would recommend to everyone. I am very happy with my SUV and would purchase/lease another. More

Best MB team in the region MB of Annapolis is the finest MB team in the area. Very smart people with a gracious manner. Asher is a gem. Sales process was much more comfortable t MB of Annapolis is the finest MB team in the area. Very smart people with a gracious manner. Asher is a gem. Sales process was much more comfortable than their neighbors to the north. Dealership itself is on a tight site so a bit daunting to park out front on a hill. But totally worth it. Have not used service yet but expect the same excellence. More

Alex is the best !!! Mercedes-Benz of Annapolis, takes good care of me in my vehicle. Alex clothier is the best ... He does what he says he’s going to do... if the prombl Mercedes-Benz of Annapolis, takes good care of me in my vehicle. Alex clothier is the best ... He does what he says he’s going to do... if the promblem isn’t fixed .. He makes it right .. More

Excellent service and car buying experience I received an excellent car buying experience. Remember the days when you spent hours in the dealership, not gonna happen here. The employment of tech I received an excellent car buying experience. Remember the days when you spent hours in the dealership, not gonna happen here. The employment of technology and personal customer service was performed with perfect balance which enhanced the car buying experience at Mercedes Benz of Annapolis. More

I drive the extra hour for MB Annapolis I live in Washington DC but skip MB of Alexandria in favor of MB Annapolis. After waiting 4 hours for an oil change (with an appointment!) at Alexandr I live in Washington DC but skip MB of Alexandria in favor of MB Annapolis. After waiting 4 hours for an oil change (with an appointment!) at Alexandria, I decided to try Annapolis and couldn't be happier. I usually work directly with Mr. Brady and he's very straight forward and honest with me about what needs to happen with my car. Everyone else around him seems to be very courteous and friendly as well, which says a lot about the quality of their work environment. My car is very important to me and I trust Mr. Brady and his team with it. If you're even roughly in the proximity of Annapolis, bring your Benz to them. More

Incredible service - as usual! I have been a customer at the Annapolis Service Center for about 7 years and during all my visits I always received the best service anybody could ask I have been a customer at the Annapolis Service Center for about 7 years and during all my visits I always received the best service anybody could ask for. Chuck is simply the best! More

Always spot on! Chuck and team have never let me down. Two tires and an alignment - in and out in 3 hours. Car cleaned and ready when promised. Always feels like Chuck and team have never let me down. Two tires and an alignment - in and out in 3 hours. Car cleaned and ready when promised. Always feels like I’m being spoiled. Highly recommend! More