Mercedes-Benz of Annapolis

Five Star Customer Care Before I met with the Mercedes Benz team of Annapolis, the thought of interacting with car dealers and sales consultants after many years of owning th Before I met with the Mercedes Benz team of Annapolis, the thought of interacting with car dealers and sales consultants after many years of owning the same vehicle felt overwhelming — that is until I met Asher Chaudry last month. Asher’s responsiveness to my initial inquiry, friendly demeanor, and enthusiasm for MB products immediately put me at ease. In the showroom, he listened attentively to what I was looking for in a new vehicle, provided an engaging and informative overview of MB products and services and demonstrated a thorough knowledge of each vehicle tested. As a first time visitor to MB, I am beyond appreciative of Asher’s no-pressure approach and extraordinary customer care. I’d highly recommend his service to anyone curious to explore the brand or ready to purchase a vehicle. More

Great test drive experience Sales consultant Asher Chaundry was excellent showing me a couple used GL450's. He was very thorough but also very cognizant that I had a limited amo Sales consultant Asher Chaundry was excellent showing me a couple used GL450's. He was very thorough but also very cognizant that I had a limited amount of time for the test drives. Knowledgable about the product and features. No phony sales pressure and very friendly and warm. I wouldn't hesitate doing business with him. More

Fun Way to Buy A Car! We just wanted to stop in look around & maybe take a test drive, but Casey and the other people there made it so easy, we drove one home! We just wanted to stop in look around & maybe take a test drive, but Casey and the other people there made it so easy, we drove one home! More

Great experience! Ron was knowledgeable, interested in providing the car that I wanted. I would definitely recommend him. Great experience. Would go there again. Alle Ron was knowledgeable, interested in providing the car that I wanted. I would definitely recommend him. Great experience. Would go there again. Allen was great also. More

Convenient process and friendly service Super easy to communicate about the car through the new texting program. Price was higher for repairs than I had hoped and Sean worked to get them lo Super easy to communicate about the car through the new texting program. Price was higher for repairs than I had hoped and Sean worked to get them lowered a bit. Overall great experience. Sean was great. More

Efficient and professional My service was one of the best service experiences I have ever had from beginning to end. Sean is the ultimate professional communicating with me thr My service was one of the best service experiences I have ever had from beginning to end. Sean is the ultimate professional communicating with me throughout my wait. More

Great Service Alex is a valued asset to the service department at Mercedes-Benz of Annapolis. With his vast knowledge of MB sedans he provides me various options an Alex is a valued asset to the service department at Mercedes-Benz of Annapolis. With his vast knowledge of MB sedans he provides me various options and suggestions to fix/service my vehicle. It is always pleasure to work with. He always provides me with great service. More

Very satisfied customer My advisor Sean has always taken care of my vehicle’s needs. I’ve been servicing my vehicle there since 2013. Everyone in the service center at Merced My advisor Sean has always taken care of my vehicle’s needs. I’ve been servicing my vehicle there since 2013. Everyone in the service center at Mercedes from the support staffs to the advisors go beyond the call of duty. They know my name when I called and know exactly what type of loaner I need... excellent service More

Recent Visit David is a great asset to the team. His knowledge and years of experience really make you feel comfortable trusting his opinions and suggestions. Davi David is a great asset to the team. His knowledge and years of experience really make you feel comfortable trusting his opinions and suggestions. David is always a pleasure to work with. He keeps me coming back. He really makes you feel like you are getting a great price for great service. More

Best service! Chuck is amazing! He is definitely someone you can go to when you need them. I know my car is in good hands when I leave it with him! Chuck is amazing! He is definitely someone you can go to when you need them. I know my car is in good hands when I leave it with him! More