Mercedes-Benz of Annapolis

Fast and stress free! Damon took the worry out of my purchase! This was the first time i purchased a car without stress and hiccups! Everything happened just like he said i Damon took the worry out of my purchase! This was the first time i purchased a car without stress and hiccups! Everything happened just like he said it would. And most importantly I did not spend hours in the dealership. We did a lot via email and phone and then he called and said "come pick-up your vehicle". More

Excellent Personalized, Professional Service - I'll be back I accompanied my mother to Mercedes of Annapolis to buy her a new car and I am extremely grateful to Asher and the rest of the staff, who made her com I accompanied my mother to Mercedes of Annapolis to buy her a new car and I am extremely grateful to Asher and the rest of the staff, who made her comfortable and understood her unique needs as a driver. Asher is extremely knowledgeable and patiently explains all of the car's features. For some buyers, the process of selecting and purchasing a new car can be overwhelming, but Asher and Allen made the process as pleasant, exciting and as convenient as possible. More

Excellent as Always I always consistently receive superior customer service. Alex will keep me bring my cars here for a long time and I have and will highly recommend h I always consistently receive superior customer service. Alex will keep me bring my cars here for a long time and I have and will highly recommend him to others to see him to have their vehicle serviced. More

the best around rod, mac , chuck and their crew are the best ! valets know my name when a drive through the door. car is done right the first time and wash to perfect rod, mac , chuck and their crew are the best ! valets know my name when a drive through the door. car is done right the first time and wash to perfection.. you own a mercedes make sure its serviced at mercedes benz of annapolis More

Scheduled service visit The quality of service is consistent at Mercedes Benz of Annapolis. My service person Sean is attentive, professional and pleasant to work with. The s The quality of service is consistent at Mercedes Benz of Annapolis. My service person Sean is attentive, professional and pleasant to work with. The space is comfortable and clean. The snacks are appreciated and are a great variety. I would recommend this service center to friends. More

Most Professional Car Sales Consultant I have met I am originally from Europe and I drove Audi's, Mercedes' and other high-end cars for most of my life. As such I have met numerous car sales consultan I am originally from Europe and I drove Audi's, Mercedes' and other high-end cars for most of my life. As such I have met numerous car sales consultants. Casey is the most professional among those I met. I had a very special request / configuration and he knew exactly what to do without much explanation. Casey also understands what the Mercedes brand represents and what customers expect when buying high-end cars. What makes him special is his discretion combined with his knowledge about Mercedes cars and customer expectations. I will certainly come back to buy another car from him. More

Wonderful experience! Very friendly staff, beautiful showroom! A great experience from beginning to end. Parking for guests is a little tight on the lot. I would not hesit Very friendly staff, beautiful showroom! A great experience from beginning to end. Parking for guests is a little tight on the lot. I would not hesitate to send family or friends here for a new or used vehicle. More

Very Professional Staff Excellent customer service provided for both my cars , no over assessments , all the staff members are organized from the time you drive up to service Excellent customer service provided for both my cars , no over assessments , all the staff members are organized from the time you drive up to service area - to pick up, the facility lay out is ideal for efficiency for the customer. More

Great customer communication and follow-up We have three mercedes vehicles and are happy to have a great team at Mercedes of Annapolis for our service requirements. Brady is a valuable part of We have three mercedes vehicles and are happy to have a great team at Mercedes of Annapolis for our service requirements. Brady is a valuable part of that team and always communicates with me and is a pleasure to work with. More

Alex always goes above and beyond with superior customer ser Alex personifys how customer service is at its absolute best. I always have superior service when i deal with him. He is very professional and knowled Alex personifys how customer service is at its absolute best. I always have superior service when i deal with him. He is very professional and knowledgable and always goes the extra mile for his customer. He is a diamond in your organization. More