Mercedes-Benz of Annapolis

Amazing Service I cannot thank Casey, Brian, and Allen enough. Extreme kind, thoughtful, and amazing people. Moving forward this is the only dealership I will deal wi I cannot thank Casey, Brian, and Allen enough. Extreme kind, thoughtful, and amazing people. Moving forward this is the only dealership I will deal with! More

I will never forget your outstanding customer care Asher is the most knowledgeable and patient dealer I have met. We have gone to many dealerships within the last two months but none compare to Asher. Asher is the most knowledgeable and patient dealer I have met. We have gone to many dealerships within the last two months but none compare to Asher. He is personable, knowledgeable, patient and friendly. Asher's initial presentation made us return to this dealership. He compared Benz to other vehicle and thoroughly explained why we should choose Benz. His presentation was impressive. Every time I visit the dealership, Asher acknowledges my family. He tried to make both my wife and children comfortable to the point, of them convincing me to purchase the vehicle from Asher. His patience, knowledge and great customer service made me return. Great job, Asher. Thank you for making me get my dream vehicle for my family. More

Service Extraordinaire! Chuck Leyman is a superb consultant. He makes one feels welcome and gets the job completed within the given time frame. He is the best.!!! Chuck Leyman is a superb consultant. He makes one feels welcome and gets the job completed within the given time frame. He is the best.!!! More

Exceptional Service After moving to Maryland from New Jersey last year, my husband was determined to switch the service on my 2010 ML350 from the dealer to a third party After moving to Maryland from New Jersey last year, my husband was determined to switch the service on my 2010 ML350 from the dealer to a third party shop. After one visit to Annapolis MB for the A service at 110,000 miles, the courteous approach of our service rep Alex Clothier and the way he freely informed us of additional services needed by taking us to speak directly with the mechanic, Dave, along with competitive pricing to third party shops, we were convinced to keep my eight year old treasure service at the dealer. The comfortable waiting area was also a factor in our decision. Alex’s approach assured us we had made the best decision to come at their location. More

Great Customer Service! Alex is my go to service rep. He always goes above and beyond to ensure that getting my car serviced is a wonderful experience. He is personable, know Alex is my go to service rep. He always goes above and beyond to ensure that getting my car serviced is a wonderful experience. He is personable, knowledgeable and a joy to work with. I always leave with a smile. I know that if problems should arise, Alex will go above and beyond to fix them. More

Amazing customer service The customer service representatives at Mercedes-Benz of Annapolis offers unparalleled world-class support. Always responsive and professional, my hus The customer service representatives at Mercedes-Benz of Annapolis offers unparalleled world-class support. Always responsive and professional, my husband and I have never had anything other than a positive experience. More

Service quality is 1 of the primary reasons I buy Mercedes. This service center is a delight to go to. The staff (and in particular my service advisor Chuck Leyman) is uniformly pleasant & responsive, the facil This service center is a delight to go to. The staff (and in particular my service advisor Chuck Leyman) is uniformly pleasant & responsive, the facility is very clean & nicely laid out (not to mention the super selection of munchies & beverages), and no matter how busy they are they always have time for you & your needs, and get you in & out as quickly as they can. I'm a clean car fanatic and their three bay wash facility keeps me smiling. Having lived a pretty long life already, I grasp that one gets what they pay for, and this MB service facility is worth every dollar. You go guys. More

always great service own 3 vehicles. bring them here for service. We always get great service from Chuck Leyman. He is the consummate service rep. The facility is top own 3 vehicles. bring them here for service. We always get great service from Chuck Leyman. He is the consummate service rep. The facility is top notch and they exceed our expectations More

Always a pleasure to deal with Chuck My wife and I both bring our cars in for service. Chuck always treats us professionally and cares about our needs and takes the time to explain repai My wife and I both bring our cars in for service. Chuck always treats us professionally and cares about our needs and takes the time to explain repairs. Always a pleasure to deal with this dealership. More

Quick, Easy and Reliable Our experience at Mercedes-Benz of Annapolis has always been top notch. Asher Chaudry has been our sales contact for the past few new vehicles. He d Our experience at Mercedes-Benz of Annapolis has always been top notch. Asher Chaudry has been our sales contact for the past few new vehicles. He does a great job of making the transaction quick and easy. More