Mercedes-Benz of Annapolis

Chuck in the service department is the best. Always willing to go above and beyond. Very responsive and does his best to get you in and out as quickly as possible. willing to go above and beyond. Very responsive and does his best to get you in and out as quickly as possible. More

Chuck has great customer service, really appreciated the free car wash and his hospitality and commitment to making my customer experience great! free car wash and his hospitality and commitment to making my customer experience great! More

Ronan was great very knowledgeable very helpful. Kept me in the loop during the repair process from checking too quoting till I picked up my car will definitely be back in the loop during the repair process from checking too quoting till I picked up my car will definitely be back More

Ronan is the most helpful and professional advisor I’ve had the pleasure of speaking with. He explained things in a way I could understand and never once did he make me feel like I was being talked down to had the pleasure of speaking with. He explained things in a way I could understand and never once did he make me feel like I was being talked down to or stupid in anyway! Thank you for being so amazingly helpful! More

We had great support for our purchase of the 2021 GLA! Chris Perkins was an excellent sales person. Very knowledgeable, straightforward and helpful. The rest of the process, Finance, Delivery, etc.. was g Chris Perkins was an excellent sales person. Very knowledgeable, straightforward and helpful. The rest of the process, Finance, Delivery, etc.. was great! I will go back to Annapolis M-B and Chris Perkins again for the next purchase. More

I have enjoyed the the service, product purchased from this dealership, excellent customer services from many of the salespersons and other individuals employed with the the company. I think all I have co this dealership, excellent customer services from many of the salespersons and other individuals employed with the the company. I think all I have come in communication with have provided me with good professional service. Good job. More

Larlett Cash was fantastic and was very helpful with showing me all the ins and outs of the car. Everyone I spoke to was very pleasant and helpful. showing me all the ins and outs of the car. Everyone I spoke to was very pleasant and helpful. More

I came in with some problems on my E300, due to the HORRIBLY LIBERAL ROADS IN MARYLAND! I went into the service department and Chuck Lehman stepped in and took care of every issue I had! He even found HORRIBLY LIBERAL ROADS IN MARYLAND! I went into the service department and Chuck Lehman stepped in and took care of every issue I had! He even found me a loaner car, which was great! Chuck is a big fan of the military and LE and he stands tall for his country and fellow man! All I can say is if Mercedes Benz of Annapolis Service Department was a porn movie set, Chuck would be the “Johnny Holmes” for the service department! He makes men laugh and the ladies blush! Seriously, go see Chuck, he is a great guy!! More

Working with Chris was a pleasure. Not only is knowledgeable he also responded to all requests and made the process flow as smooth as buying a car can be. We drove over 40 miles to work with the knowledgeable he also responded to all requests and made the process flow as smooth as buying a car can be. We drove over 40 miles to work with the folks at Mercedes in Annapolis and would not hesitate to do so in the future. More

Steve is very knowledgeable and customer service oriented. A valuable employee. oriented. A valuable employee. More