Mercedes-Benz of Annapolis - Service Center

Steve, is one you can count on to do things right. He has always done an outstanding job with getting the work completed on my vehicle, and getting it back on time. Thank you Steve. Bennie He has always done an outstanding job with getting the work completed on my vehicle, and getting it back on time. Thank you Steve. Bennie More

Can’t say enough about this service center and incredible service by Chuck Leyman. I stopped by for what I thought was a suspension issue with my GLS and Chuck had the shop Foreman there waiting for me when service by Chuck Leyman. I stopped by for what I thought was a suspension issue with my GLS and Chuck had the shop Foreman there waiting for me when I pulled up! These guys really do value the customers time. I was pleased with the honest straightforward communication as these guys aren’t just trying to "take your money" as some other dealerships I’ve been too. A+ service by Chuck Leyman and the shop foreman Keith. It has always been a pleasure to work with these guys. More

Peter Herman was fantastic to work with. He kept me informed along the way. Excellent support. He kept me informed along the way. Excellent support. More

Chuck is always so helpful. I drive from Salisbury to get my service done and I have for 8 years or so. Highly recommend! I drive from Salisbury to get my service done and I have for 8 years or so. Highly recommend! More

Excellent Service Department I have been fortunate to have Alex Clothier as my service advisor. Great customer service and excellent communication. have Alex Clothier as my service advisor. Great customer service and excellent communication. More

Ronan Wood is very detailed oriented and works hard to advocate for the customer. He is why we come to this dealership. We know Ronan has our best interests at heart and always treats us fairly. Ronan goe advocate for the customer. He is why we come to this dealership. We know Ronan has our best interests at heart and always treats us fairly. Ronan goes above and beyond to solve both technical and warranty based issues. We are very pleased with his level of service! More

Amazing service at the service department! Especially from Alex. He takes care of my car with the utmost professionalism and provides 5-star service at every step! Alex is the best! He is amaz Especially from Alex. He takes care of my car with the utmost professionalism and provides 5-star service at every step! Alex is the best! He is amazing and makes getting my car serviced really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he is trustworthy. More

Ron has displayed excellent customer service every time I have visited the service center. He has provided me very good advice on my classic Benz in finding hard to get parts. He has returned all of my calls have visited the service center. He has provided me very good advice on my classic Benz in finding hard to get parts. He has returned all of my calls ,and made time to road test my car. More

My experience with Annapolis Mercedes-Benz has been the most extraordinary experience with a car dealership I’ve ever had! My GLB250 is assigned to Serv. Rep Ronan. Every time I have a problem with my truc most extraordinary experience with a car dealership I’ve ever had! My GLB250 is assigned to Serv. Rep Ronan. Every time I have a problem with my truck, or if the computer dash tells me to bring it in for service, I contact Ronan, and he is always ready, willing, capable and able to help with my trucks issues. Ronan is the service center’s best representative in my eyes. Ronan always gives his best. We have the best conversations. Ronan is professional, courteous, kind, generous and very, very knowledgeable about the products and services he promotes. I am so glad that I was placed in the best of the best hands with Serv. Rep Ronan. Blessings, my friend. More

Alex is amazing the service is top notch always service focused friendly and knowledgeable my car is always done right the first time! focused friendly and knowledgeable my car is always done right the first time! More