Mercedes-Benz of Annapolis - Service Center

Pete Herman was absolutely wonderful taking care of my benz! I would highly recommend him and this dealership! benz! I would highly recommend him and this dealership! More

Peter and Mac in service always do an excellent job. I waited for a B Service and they had me on my way in 90 minutes… with a car wash too! Best dealership service department in Annapolis! I waited for a B Service and they had me on my way in 90 minutes… with a car wash too! Best dealership service department in Annapolis! More

Alex has become part of my family. When my wife and I come in for maintenance, he greeted us with kindness and a smile. He also explain to us everything that’s done in the service main When my wife and I come in for maintenance, he greeted us with kindness and a smile. He also explain to us everything that’s done in the service maintenance. Irene & Anthony More

Alex Clothier has been our service advisor since we purchased our first Mercedes in 2018. I just recently purchased my third Mercedes to be my commuter vehicle. I had many options and brands but in the purchased our first Mercedes in 2018. I just recently purchased my third Mercedes to be my commuter vehicle. I had many options and brands but in the end I chose Mercedes not because of the brand but because of the level of service Alex and his team has provided me and our family for the past 4 years. Never having to worry or stress about service appointments, shuffling cars, or taking time off is such a value to us. I am a car guy and have never been brand loyal between vehicle purchases. That said I have also experienced many different levels of service between brands and thus far none exceeded my expectations until I met Alex on my first service appointment 4 years ago. We are a Mercedes multiple car family not because of how much we love the cars but rather because of the level of stress free service Alex and Mercedes Benz of Annapolis provides our family. More

I took my Mercedes to Chuck L. for service recently and had a wonderful experience. He was professional, courteous, and easy to talk to about my vehicle. My service was completed p for service recently and had a wonderful experience. He was professional, courteous, and easy to talk to about my vehicle. My service was completed promptly and I did not have to wait all day, it took just as long as he estimated. By far, I am beyond pleased with the price, quality of work, and customer service I received! More

Service Center of Annapolis is always great, with prompt service and Ronan is my go to service guy. He takes great care of my AMG and I love his honesty, customer service, and knowledge with tunes. Ronan is service and Ronan is my go to service guy. He takes great care of my AMG and I love his honesty, customer service, and knowledge with tunes. Ronan is my go to man for any questions or concerns I may have. More

Ronan is very professional and courteous. He is well versed with my auto. I would highly recommend him. He is well versed with my auto. I would highly recommend him. More

Really enjoyed working with Ronan on Friday. Took my car up the road for a Service A and some troubleshooting on my ABS. He was transparent in what else my 2008 E350 sedan needed work on. I told Took my car up the road for a Service A and some troubleshooting on my ABS. He was transparent in what else my 2008 E350 sedan needed work on. I told him about some of the work I’ve done to the car (replace the intake manifold, replace the cooling thermostat housing, etc.) and he even walked me to the back of the service center so we could look at my car together and show me what I needed to consider as I plan maintenance and budgeting. Hopefully I can continue working with Ronan as I need to bring my car back to the service center. More

Steve was excellent at handling our situation. The repair ended up being longer than expected, but Steve jumped into action and got us a loaner vehicle for the duration lasting several days witho The repair ended up being longer than expected, but Steve jumped into action and got us a loaner vehicle for the duration lasting several days without any haste or complication. He made the whole process seamless. We recommend Steve and Annapolis Mercedes to everyone. More

My service writer Chuck was really super helpful by answering all my question about my break job. answering all my question about my break job. More