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Mercedes-Benz of Atlanta Northeast

Duluth, GA

4.8
2,060 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta. For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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1705 Boggs Road

Duluth, GA

30096

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Showing 2,060 reviews

September 18, 2019

Replace crankcase sensor . Courteous competent service advisor Eli . Car repaired as agreed BUT I believe the labor cost charged for part installation was excessive by $200.00 More

by Jerry Seneker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
Sep 25, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you so very much for your kind words about Eli. We strive to deliver the best Service Experience possible and are thrilled to know you are receiving that. Thank you for your continued business and we look forward to seeing you again!

September 16, 2019

Tire change Used express service today for front tires change. I was also informed was going to rotate tires but it didn’t happen. Don’t know if it couldn’t be More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
Sep 16, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 Star Rating and for allowing Atlanta Classic Cars to earn your business! We look forward to serving your and your family for many years to come!

September 15, 2019

Best Car Buying Experience Ever I have to say this was by far my best car buying experience ever and I have purchased quite a few cars over the past several years. Finn, our Salesma More

by Murray101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Black
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

WOW! We truly appreciate your kind words about your experience with Finn and the rest of our team! Your Satisfaction is our top Priority and we are thrilled to know that he provided you with an exceptional buying experience. He is extremely kind and caring goes above and beyond to make sure his guests are satisfied with their purchase. Thank you for allowing us to earn your business and for taking the time to share your experience. WELCOME TO THE ATLANTA CLASSIC CARS FAMILY! We look forward to serving you and your family for many years to come! Have a wonderful day!

September 13, 2019

Unsatisfied Did not return calls or text. Failed to identify problem. Attempted to charge in excess of $333. more than competition for two tires. I have been a cu More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christy Hicks
Sep 16, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for sharing your experience. We would like to discuss your concerns in more detail. Please reach out to our Service Director, Ewell Shuff at your convenience. He can be reach at 770.279.3825 or at eshuff@atlantaclassiccars.com

September 12, 2019

Excellent Customer Service The Customer Service Team is very professional, friendly, and knowledgeable. They treated us with the utmost respect and they were very thorough. We h More

by Simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Lewis, Tae TK Kim
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

WOW! We truly appreciate your kind words about your experience with Finn, Levi, TK and the rest of our team! Your Satisfaction is our top Priority and we are thrilled to know that they provided you with an exceptional buying experience. They are all extremely kind and caring goes above and beyond to make sure guests are satisfied with their purchase. Thank you for allowing us to earn your business and for taking the time to share your experience. WELCOME TO THE ATLANTA CLASSIC CARS FAMILY! We look forward to serving you and your family for many years to come! Have a wonderful day!

September 12, 2019

Excellent experience We recently bought a used AMG e53 we dealt with Ben Ajani who from minute one was so friendly and helpful at no point was he pushy and in fact felt li More

by Mattlawson1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ajani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nabors
Sep 16, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated and we can't wait to share them. It is our top commitment to ensure our guests have an exceptional experience while with us and We are Thrilled to know you received that with Ben and Joe! They are some of the best best in the business and will go above and beyond to make sure their guests are completely satisfied with every aspect of their purchase! Thank you for sharing your experience and for allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come!

September 11, 2019

EXCEEDED MY EXPECTATIONS Fin was great , I had a foot ball game to get too and he got me in and out of the dealer with exactly what I wanted in 45 minutes. Thanks for the hust More

by PATCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

WOW! We truly appreciate your kind words about your experience with Finn and the rest of our team! Your Satisfaction is our top Priority and we are thrilled to know that he provided you with an exceptional buying experience. He is extremely kind and caring goes above and beyond to make sure his guests are satisfied with their purchase. Thank you for allowing us to earn your business and for taking the time to share your experience. WELCOME TO THE ATLANTA CLASSIC CARS FAMILY! We look forward to serving you and your family for many years to come! Have a wonderful day!

September 10, 2019

Very happy with fast service Bobby was very helpful in answering question about my Bluetooth and fixed the problem. I appreciated that he took the time to also show me how to mak More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words about Bobby are very much Appreciated. He is one in a million and absolutely phenomenal with his guests. Thank you for allowing us to continue to earn your business and we look forward to serving you and your family for many years to come!

September 09, 2019

Always great service I have been with ACC since 2012 and travel to them because the service is always fantastic. I recommend them to everyone and we have now purchased sev More

by MVATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Evers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Dan and Bobby are Both amazing and really pride themselves on making sure their guests are taken care of! Thank you for your kind words and for your continued business throughout the years. We look forward to serving you and your family for many years to come!

September 09, 2019

The greatest experience ever This is the Greatest place to shop fabulous customer service from James and Joe will continue to go there and send all my friends and family the best More

by Lizpolite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nabors
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

WOW! We truly appreciate your kind words about your experience with James , Joe and the rest of our team! Your Satisfaction is our top Priority and we are thrilled to know that they provided you with an exceptional buying experience. Our Team is extremely kind and caring and will go above and beyond to make sure our guests are satisfied with their purchase. Thank you for allowing us to earn your business and for taking the time to share your experience. WELCOME TO THE ATLANTA CLASSIC CARS FAMILY! We look forward to serving you and your family for many years to come! Have a wonderful day!

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