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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,266 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,266 reviews
July 06, 2026
I cannot say enough good things about this dealership and all their staff. Christy Hicks, my Service Advisor, is the best in the business. She’s always patient and looks out for the best interest of me, the all their staff. Christy Hicks, my Service Advisor, is the best in the business. She’s always patient and looks out for the best interest of me, the client. Top notch customer service all around. This is why I return to this dealership year after year. I’m loyal to Mercedes-Benz of Atlanta Northeast!! More
by joliep
Employees Worked With
July 05, 2026
I had an outstanding experience at Mercedes-Benz of Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A special thank you to Alvin Downer, my sales representative, who was knowledgeable, patient, and never pressured me. He took the time to answer every question and made sure I found the perfect vehicle. I would also like to express my sincere appreciation to Dustin, the Sales Manager, for his professionalism and commitment to ensuring everything went smoothly. His attention to detail and dedication to customer satisfaction were greatly appreciated. A big thank you to Mr. Charles for his kindness and support throughout my visit. His willingness to help and positive attitude made a lasting impression. I am especially grateful to Tony Park in the service department. He consistently provides excellent service, communicates clearly, and genuinely cares about his customers. It’s reassuring to know my vehicle is in such capable hands. Finally, I want to recognize the Loaner Car Manager for making the loaner vehicle process quick, efficient, and hassle-free. Having a clean, well-prepared loaner car while my vehicle was being serviced made the experience even more convenient. The entire team worked together to provide a first-class experience that truly reflects the Mercedes-Benz standard of excellence. I highly recommend Mercedes-Benz of Northeast Atlanta to anyone looking to purchase or service a vehicle. Thank you all for your outstanding customer care—I look forward to returning for many years to come! More
by rnaenterprisesllc
Employees Worked With
July 02, 2026
Always convient location to my house and. .very close to home and work place too .very close to home and work place too More
by Kight411
Employees Worked With
June 24, 2026
This is the worst service department I've ever experienced. I have 2023 CLA 250 and 2 tires were installed here about a year ago and it has a very abnormal uneven wear and tells me that it's norma experienced. I have 2023 CLA 250 and 2 tires were installed here about a year ago and it has a very abnormal uneven wear and tells me that it's normal wear and tear when it was clearly installed unproperly. After a conversation with a service advisor, the service manager name "ERIC CID" calls me and said "how can I help you with a normal wear and tear?" He clearly showed no intension to hear or even work with a customer by saying that. They weren't so rude when we purchased this car a couple years ago. A routine oil change with an appointment takes about 3 hours every time I brought my car in (also costs about $300 for an oil change). This service department and the service manager, ERIC CID is a typical example of how ruthless a dealership service department can be after selling a car and service contracts. More
by mske37211
June 23, 2026
We had a fantastic experience working with Finn. He took the time to answer all of our questions. His approach made the experience easy and enjoyable. Overall Finn was wonderful to work with and we He took the time to answer all of our questions. His approach made the experience easy and enjoyable. Overall Finn was wonderful to work with and we truly appreciate his genuine care for making sure we were taken care of. Highly recommend working with him. More
by Ccjenkins0810
June 23, 2026
The shopping experience was great from start to finish. Everyone was so friendly and knowledgeable. They had every step of the car buying process covered and made us feel valued. Everyone was so friendly and knowledgeable. They had every step of the car buying process covered and made us feel valued. More
by ccjenkins0406
June 07, 2026
Danny Kim was the best sales representative I’ve worked with in a long time. He was professional, responsible, solutions-driven, and brought such a positive, high-energy attitude throughout the entire proc with in a long time. He was professional, responsible, solutions-driven, and brought such a positive, high-energy attitude throughout the entire process. He made sure I was comfortable with every decision and took the time to find the right vehicle for me rather than rushing the sale. The entire dealership team was outstanding. They even bought me lunch, and I truly felt pampered during my visit. Best of all, the process was incredibly efficient—I was in and out in record time. I highly recommend this dealership, and I will definitely be returning for all of my future vehicle purchases. Thank you, Danny and the entire team, for such an exceptional experience! More
by keniko1106
May 29, 2026
The service is always excellent. Angela Yeo explains the service to me and works with me to make it convenient. Outstanding customer service experience. Angela Yeo explains the service to me and works with me to make it convenient. Outstanding customer service experience. More
by dajoser
Employees Worked With
May 29, 2026
From start to finish, my first Mercedes-Benz purchase was a flawless five-star experience. Alvin provided exceptional care and tailored the entire process to my needs. The professionalism extended across the a flawless five-star experience. Alvin provided exceptional care and tailored the entire process to my needs. The professionalism extended across the whole team: Levy in finance made the paperwork seamless. This dealership sets the gold standard for luxury service. Thank you, Alvin—I’ll be returning to you for my next upgrade and purchase for sure! AB More
by AB
May 25, 2026
I was very satisfied with the service and the sales advisor that assisted me with the issues I had with my car. advisor that assisted me with the issues I had with my car. More
by Morriskolu
Employees Worked With
