Mercedes-Benz of Birmingham

Highly recommend Russell was very interested and helpful right from the start. We really appreciated his honesty and patience as we made our decision. All around gre Russell was very interested and helpful right from the start. We really appreciated his honesty and patience as we made our decision. All around great experience. Love my Mercedes! More

A great experience Everything was first class. Russell was a pleasure to deal with! All promises were kept. I would highly recommend this dealership, and Russell Fren Everything was first class. Russell was a pleasure to deal with! All promises were kept. I would highly recommend this dealership, and Russell French in particular. More

Good experience Mark Colvin made our experience a good one. We never felt the pressure one often feels In this situation but instead he seemed to genuinely. CAre abo Mark Colvin made our experience a good one. We never felt the pressure one often feels In this situation but instead he seemed to genuinely. CAre about our needs and desires. The dealership as a whole was very accommodating and overall we are very pleased. More

Recent Mercedes purchase I was interested in a quality SUV for personal and work use. Steve was able to help me find the right vehicle and assist me in selecting the right pu I was interested in a quality SUV for personal and work use. Steve was able to help me find the right vehicle and assist me in selecting the right purchase plan. More

Awesome dealership experience! I have been buying cars for many years and I have had good experiences and bad ones. Mark Colvin was my salesman and he did an exceptional job in hel I have been buying cars for many years and I have had good experiences and bad ones. Mark Colvin was my salesman and he did an exceptional job in helping me pick out the right car. I wasnt sure of which one I wanted and Mark was extremely patient in listening and then answering all of my questions. The dealership management were also very helpful! Customer service is very important to me and the dealership personel hit it out of the ballpark on taking care of me. I would recommend Mark Colvin and this dealership to everyone looking for world class service and customer care! More

MERCEDES-BENZ OF BIRMINGHAM I could not be happier with the product and services provided by this dealership and my salesman, Steve Carter. I have bought several cars from Steve I could not be happier with the product and services provided by this dealership and my salesman, Steve Carter. I have bought several cars from Steve and will continue to do business with him in the future. His expertise and help are always above and beyond. More

GREAT CAR BUYING EXPERIENCE I sent an inquiry to check on the availability of a preowned certified car, it was shortly after that I was notified it was available. I then set up a I sent an inquiry to check on the availability of a preowned certified car, it was shortly after that I was notified it was available. I then set up an appointment to view and test drive the car. Arrived at the dealership on Friday about noon and was greeted by the Kurt and Gena. They we’re very professional and friendly. We did make a deal on a certified used car. The buying experience overall was great.I would recommend anyone who is in the market for a vehicle to give the team at Mercedes-Benz of Birmingham a opportunity to make a great deal. More

Mark is Great Mark Colvin did a great job with our recent purchase. We visited several weeks prior and met him at the dealership. We did not make a decision that Mark Colvin did a great job with our recent purchase. We visited several weeks prior and met him at the dealership. We did not make a decision that day, but he left a great impression on us. When we finally decided to come in and make a trade/purchase, we made sure Mark was going to be there. He treated us with professionalism and was very attentive. During the purchase process, Mark sensed that we were under some time constraints, so he went out of his way to orchestrate getting the Mercedes team mobilized to finish everything up with an efficient, sense of urgency. Mark made this purchase for my wife very enjoyable. Thank you All! More

My first Luxury car The entire staff was very professional, knowledgeable and friendly. From test drives to the concluding financial paperwork, it was all expertly handl The entire staff was very professional, knowledgeable and friendly. From test drives to the concluding financial paperwork, it was all expertly handled. Ashton Higginbotham, my Sales Rep, listened to my vehicle wish list which included 2017 E300, dark gray, low miles, sedan. The car I tested fit those requirements but I did have a few modifications. Instead of the traditional hood ornament, I wanted the more modern Emblem in the grill. I also liked the 18” five spoke wheels. Ashton continued to work to find my “Retirement Car”. Less than a week later, with the help of the Sales Manager, she found the perfect car for me without any doubt. More

Love it Best dealership in Birmingham. Russell French is just great. It only took us a couple of hours to complete everything. Russell helped me find the be Best dealership in Birmingham. Russell French is just great. It only took us a couple of hours to complete everything. Russell helped me find the best. Highly recommend the good people and good dealership. More