Mercedes-Benz of Birmingham

2017 European Delivery on 2018 GLC AMG43 I started the process of wanting to find my first Mercedes in April, 2017. To make a long story short, I realized that a 2017 model was not going to I started the process of wanting to find my first Mercedes in April, 2017. To make a long story short, I realized that a 2017 model was not going to happen. So I patiently waited for the new 2018 models to become available. I also checked out the European Delivery. The experience to see your car, in my case, probably less than two weeks off the assembly line is something you can't imagine. The entire stay in Germany and the factory tour was unbelievable. Joe always was there whenever I had questions. The entire staff at Mercedes-Benz of Birmingham is friendly and wants to help in every way possible. Plus the staff at the Germany delivery center are unequalled as well. A must do, once in a lifetime experience. More

Great day Samira was knowledgeable, professional and friendly. She made the car buying experience stressless. I would highly recommend her to my friends. She wa Samira was knowledgeable, professional and friendly. She made the car buying experience stressless. I would highly recommend her to my friends. She was very patient because I wanted to be sure I purchased the car that I would really like. More

Great Experience with Mercedes-Benz of Birmingham I always reach out to Sales Professional Greg Forrest at Mercedes-Benz of Birmingham when I'm in the market for a new car. Greg is very trustworthy, I always reach out to Sales Professional Greg Forrest at Mercedes-Benz of Birmingham when I'm in the market for a new car. Greg is very trustworthy, and feel he always helps me make the right choices for my family. Greg is 100% professional, friendly, and seems to always have my best interest at heart. Greg is a great guy, and works for a stellar dealership. I will continue to purchase from Mercedes-Benz of Birmingham as I feel there one of a kind. Outstanding experience! More

Great experience Mark and Quinton were very helpful making my experience seamless. Very conscious of my time. Not pushy at all. Would recommend to others searching Mark and Quinton were very helpful making my experience seamless. Very conscious of my time. Not pushy at all. Would recommend to others searching for friendly professional friendly service. More

WoW experience at Mercedes of B'ham A wow experience!!! I've purchased about 10 cars and Mercedes of B'ham was the best experience I've ever had. This is my second Mercedes..From the w A wow experience!!! I've purchased about 10 cars and Mercedes of B'ham was the best experience I've ever had. This is my second Mercedes..From the wonderful dealership having complimentary Edgar's Bakery food and beverages to the friendly staff that make you feel comfortable the whole time you are there. Joe Coons was my sales professional and Joel was one of the manager's I dealt with. They were great to work with, Joe knew his cars and was very friendly and not pushy. Joel one of the manager's truly made me feel like I won and got a fair deal. This was my second Mercedes and I have to say I've never experienced a better service dept. in my life. Amazing staff, my service manager Tory has always been super nice and trustworthy. The loaner car program they have there is clutch too! I will never go to a different dealer as long as I need a car or need service. More

Amazing Service High recommend this dealership. Ghali Bazzi, Joel Garcia and Kim Underwood did an amazing job going above and beyond. Couldn't be more pleased with High recommend this dealership. Ghali Bazzi, Joel Garcia and Kim Underwood did an amazing job going above and beyond. Couldn't be more pleased with my experience and purchase. More

The best place where you can buy car. I purchased a car from this place; I had a fantastic time. The team is very professional, and they have an excellent customer service. Sales Consul I purchased a car from this place; I had a fantastic time. The team is very professional, and they have an excellent customer service. Sales Consultant "Nigel Ramsaroop" he is the best. More

Love my 2018 E400 Convertible. We were thinking about a Bentley and then we found a E400 Convertible a 2018......we absolutely love it! Greg was awesome and this is the second car w We were thinking about a Bentley and then we found a E400 Convertible a 2018......we absolutely love it! Greg was awesome and this is the second car we bought from him and won’t be the last. We think Mercedes of Birmingham is top notch! We looked at all Mercedes Dealers in 5 states and none were equal to the selection this one had! We highly recommended them!!! More

Outstanding Customer Experience Absolutely outstanding experience with new car purchase! Every employee provided excellent customer service. Congenial atmosphere, personable staff. Absolutely outstanding experience with new car purchase! Every employee provided excellent customer service. Congenial atmosphere, personable staff. Garry Tatum, our salesman was wonderful-knowledgeable, friendly and helpful in the selection process. Mark Roberts, sales manager, assured we were given the best price, and Kim Underwood was also a delight to work with, especially in explaining all the paperwork. Manager Joel Garcia ensures his staff provides an optimum experience for the customer! One service particularly helpful was product concierge for the new vehicle. Andrew Carmack, a bright and friendly young man, explained and demonstrated all the wonderful technology associated with my Mercedes Benz-SO helpful! As a loyal customer of many years (and vehicles) Mercedes Benz of Birmingham continues to surpass itself with THE premier experience. The emphasis is not just the sale, but the relationship. They are my dealership and will be for years to come. I know every encounter with MB Bham will be 5 star! Thank you all-I love my car and MB Bham!!!!!! S.Stocks More

Great Experience We ordered a 2018 SL450 from Mercedes-Benz of Birmingham and got to pick it up this past weekend. We have been working with our super awesome Sales Co We ordered a 2018 SL450 from Mercedes-Benz of Birmingham and got to pick it up this past weekend. We have been working with our super awesome Sales Consultant Ghali Bazzi for over six months. He has been so helpful, knowelegable, professional and patient with us every step of the way. Everyone there went out of their way to make us feel special and like family. Kim Underwood our Financial Advisor and Martin Elliott our Product Concierge went way above and beyond to make this process as easy as possible for us. If you are in the market for a new luxury automobile I highly recommend Mercedes-Benz of Birmingham and ask for Ghali...tell him Kristie sent you!!! More