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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,320 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,320 reviews

December 15, 2020

Excellent service. We absolutely had an amazing experience with purchase of our first Mercedez Benz. Flo Grandi made it super easy no hazle deal. I was treated with respect and courtesy. Flo super More

by J.rubio41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Dec 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Flo and the team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

December 15, 2020

I have been a customer for over 20 years. Have always dealt with the same person in Sales and Service. They are always very professional More

by mercybal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 14, 2020

Coral gables Mercedes service. Great service, very helpful and fast. He helped me replace a popped tire in less than an hour. Nice man as well More

by scastellan
Recommend Dealer
Yes
Employees Worked With
Dec 14, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 13, 2020

This dealership restored my faith in humanity after a very long search and numerous negotiations with other dealers. They did exactly what they said they would do. Damian Stiep is the bomb. We are ver More

by Acspicer00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Steip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your experience with us! We're happy to hear it went well with Damian and hope you enjoy your new vehicle. We truly appreciate your feedback! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

December 13, 2020

The "best customer experience" High quality attention, The "best customer experience" High quality attention, support and quality outcomes The end to end services process is totally integrated and the More

by gerardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, Gerardo. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 13, 2020

Good service experience. Friendly and helpful staff. I would recommend to my family and friends. Turn around was also pretty fast. Thank you and will be back! More

by rea1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 11, 2020

I worked with Rosie Ruiz who helped me resolve my issue. She was great - very professional and patient. Always impressed by the service staff at this location! More

by Sheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Mercedes-Benz of Coral Gables responded

Sheryl, Thank you for taking the time to share your thoughts on working with Rosie and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 10, 2020

I was very happy with Gullermo and Professionalism. He is very helpful and knows what he’s doing every time I come here. I want to thank you for your help. More

by Joel
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Dec 10, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Guillermo and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 08, 2020

Jose Artiles is a wonderful service advisor. He is an asset to the brand and Mercedes benz coral gables . He goes above and beyond for his customers . he is the reason I come to this location for service More

by Blohm9840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Dec 08, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 07, 2020

I’ve seen Jose a numerous amount of times for service related item, each time he has always been readily available, kind, and professional. So far my experience with Jose and Mercedes has been 5 star qua More

by Annabelle L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Dec 07, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad to hear that Jose and our team were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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