Mercedes-Benz of Coral Gables

I love coming to this dealership, either fort service or when my lease expires to get a new car. All contact with anyone at this dealership throughout my over 25 years of coming here has been exceptiona when my lease expires to get a new car. All contact with anyone at this dealership throughout my over 25 years of coming here has been exceptional, very friendly and highly professional. Keep up the good work!!! Thank you, More

Valentin Sanchez was very very helpful and considerate. I was distraught, since I had a flat tire the night before and I needed the tire replaced. My husband was in the hospital, and I had to get back to I was distraught, since I had a flat tire the night before and I needed the tire replaced. My husband was in the hospital, and I had to get back to him. He immediately understood and made sure that I was taken care of on an emergency basis so I could head back to the hospital. He was attentive and reached out to me during this time to make sure I was ok. I had the tire fixed in no time. He was GREAT! In general, everybody that I came in contact with me were helpful and friendly. Olga girod More

fast and excellentthe vehicle come back clean and fast and excellent the vehicle come back clean and perfect I received free transportation in and out fast and excellent the vehicle come back clean and perfect I received free transportation in and out More

TERRIBLE SERVICE!!!!! DON’T EVER BUY AT MERCEDES. It’s been such a hustle for us between engine fails and electric damage. We have a A220 2021 Mercedes Benz. it’s hard to believe that they recently rep been such a hustle for us between engine fails and electric damage. We have a A220 2021 Mercedes Benz. it’s hard to believe that they recently replaced the cylinder of a Literally brand-new car. My commute between Miami and Delray Beach, and, in several occasions, I have had to call Road side Assitance. Tedious waits with no answers from Mercedes Benz financial and Mercedes Benz customer care. I asked for a shuttle car ( in both locations Coral Gables and Delray Beach dealerships) every time my car has gone through service repairs, however, their response is “ we don’t have a shuttle,” I’ve been covering the transportation expenses out-of-pocket l, plus still paying my lease. If I had the option to give them less than one start it will be my pick and it will be more than what they deserve! Feel free to contact me to Anelgarciga@gmail.com More

Very organized and professional. Francisco was friendly and knowledgeable. The company kept the promises that were made. Most satisfying. and knowledgeable. The company kept the promises that were made. Most satisfying. More

Alex es muy profesional y sabe cómo tratar al cliente, es muy agradable y respetuoso muy agradable y respetuoso More

As always, it was a good experience of cordiality and professionalism in a pleasant place professionalism in a pleasant place More

Love my service advisor Stephanie Segovia! I have been a loyal customer of Mercedes CG for years and taking my car was a -leisure. She is an asset to your service department! loyal customer of Mercedes CG for years and taking my car was a -leisure. She is an asset to your service department! More

She was nothing but an amazing help! I really appreciate all she did for me! all she did for me! More

Excellent service and especially in alerting us to a developing problem that would have gotten much worse. That’s the best of preventive maintenance. developing problem that would have gotten much worse. That’s the best of preventive maintenance. More