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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,327 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,327 reviews
September 28, 2021
My first time at mercedes of coral gables. I am so pleased with their customer service thanks to Jose Artiles with his help I was able to leave my car in the morning and pick up before sunset thanks t pleased with their customer service thanks to Jose Artiles with his help I was able to leave my car in the morning and pick up before sunset thanks to him and the rest of the wonderful staff. More
by Dayanarealtor954
Employees Worked With
Jose Artiles
Helpful September 28, 2021
Valentin Sanchez is very professional, knowlagable of mechanics and the response on the problems is very quick to solve the repIrs mechanics and the response on the problems is very quick to solve the repIrs More
by Mtklip
Employees Worked With
September 28, 2021
They give you red carpet treatment. Great customer service. And best advisor is Francisco Esteves! Always so kind and gives great customer service. Definitely recommended to all Mercedes customers. service. And best advisor is Francisco Esteves! Always so kind and gives great customer service. Definitely recommended to all Mercedes customers. More
by shurikn32
September 27, 2021
Super service department Alex is very professional and knowledgeable about our car . A pleasure to have him as our service rep. knowledgeable about our car . A pleasure to have him as our service rep. More
by Jfsteward
Employees Worked With
September 25, 2021
I was very disappointed with a previous experience at another Mercedes dealership and I was hesitant to take my car back to Mercedes. I decided to give them a chance and took my car to Mercedes of Coral another Mercedes dealership and I was hesitant to take my car back to Mercedes. I decided to give them a chance and took my car to Mercedes of Coral Gables. My advisor, Alex, was great. Phillip Leite is always amazing, and the mechanic who serviced my vehicle actually serviced it. Thank you! More
by VConsi
September 24, 2021
Great attention as a costumers we are very happy with them, effective and very profesional team members. Recommended 100% them, effective and very profesional team members. Recommended 100% More
by ee_gil
September 24, 2021
Excellent service very professional and , efficient Aldo always explain with details prior to the service all the work that will be done . always explain with details prior to the service all the work that will be done . More
by Sonoro
Employees Worked With
September 24, 2021
Very attentive, thorough, knowledgeable, and concerned with what the customer needs and wants. Frankie was very friendly also. with what the customer needs and wants. Frankie was very friendly also. More
by az103b
September 24, 2021
Andrea Alarcon at the service center was excellent. She operates with the highest sense of urgency and care. I was there for an early appointment and out the door in no time. All servicing was resolved o operates with the highest sense of urgency and care. I was there for an early appointment and out the door in no time. All servicing was resolved on the spot. Excellent customer service deserves appreciation. I am incredibly pleased with the customer service provided to me by Andrea. She attitude towards her work is amazing. Thank you Andrea. Your company is successful because of your focus on customer service. Well done! More
by HSOSAUS
Employees Worked With
Andrea Alarcon
September 23, 2021
Rosie Ruiz is the reason I go to this dealership ( service dept). She goes above and beyond every time service dept). She goes above and beyond every time More
by Fmisch
Employees Worked With
