Mercedes-Benz of Edison - A Ray Catena Dealership
Edison, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I rarely leave negative reviews, but my experience purchasing a Certified Pre-Owned Mercedes-Benz from Ray Catena Mercedes has been extremely disappointing, particularly in my dealings with Tom Cola. purchasing a Certified Pre-Owned Mercedes-Benz from Ray Catena Mercedes has been extremely disappointing, particularly in my dealings with Tom Cola. I purchased the vehicle on July 7 and had it shipped to me. Initially, the sales experience went well and I was pleased with the process. Unfortunately, things changed after delivery. Seven days after receiving the vehicle, Tom contacted me and said the insurance documentation needed to be reissued. What followed was a couple of weeks of back-and-forth communication. Tom was consistently difficult to reach and slow to return phone calls, although the insurance issue was eventually resolved. We are now approximately six weeks from the purchase date, and I still do not have a license plate issued for the vehicle. The most frustrating part has been the communication. Tom has become extremely unresponsive, and when I am able to get a response, the conversations have increasingly felt combative rather than focused on simply resolving the problem. I purchased a Certified Pre-Owned Mercedes-Benz from a Mercedes-Benz dealership because I expected the level of service and professionalism normally associated with the brand. I have purchased and dealt with Mercedes-Benz dealerships elsewhere and have had experiences that were dramatically better than this one. I am not asking for anything unreasonable. I simply expect that six weeks after purchasing a vehicle, I should be able to legally drive it. Instead, I have a vehicle sitting in my driveway while I am forced to rent another vehicle because the registration and plate process still has not been completed. Problems happen. What separates a great dealership from a poor experience is how those problems are handled after the sale. In my case, the lack of communication, follow-through, and professionalism after the purchase has been incredibly disappointing. I hope Ray Catena Mercedes takes this feedback seriously and gets this resolved. This has not been the Mercedes-Benz ownership experience I expected. More
Leon was very helpful with my trade in and new purchase of a Maybach GLS 600. Thank you! of a Maybach GLS 600. Thank you! More
I purchased my second GLC with Silvia and she is very responsive to all my questions and patient. Great sales. responsive to all my questions and patient. Great sales. More
We had a great experience from start to finish. The team was quick to respond, and with their large inventory, they were able to find the perfect GLS 450 for us right away. They were clear and d The team was quick to respond, and with their large inventory, they were able to find the perfect GLS 450 for us right away. They were clear and direct throughout the process, gave us a great deal, and made sure we knew exactly where we stood every step of the way. We felt taken care of without ever feeling pressured. Within two hours, we had selected the car, completed the deal, and I was out the door. What really stood out was how they went above and beyond to help coordinate the return of our Volvo. They truly put us first and made the entire experience easy. I would highly recommend this dealership and their team. More
I had an outstanding experience working with Vince throughout the purchase of my CLE 53 AMG. From the moment I placed the order until the day I picked up the car, the entire process was incredibly smo throughout the purchase of my CLE 53 AMG. From the moment I placed the order until the day I picked up the car, the entire process was incredibly smooth and stress-free. What impressed me most was that nearly everything was handled over the phone and through text messages. Vince was always responsive, kept me informed every step of the way, and made the ordering process straightforward and easy to understand. He set clear expectations from the beginning, communicated updates consistently, and delivered on everything he promised. When it came time to pick up the car, the paperwork was quick and efficient, allowing me to spend more time enjoying the excitement of taking delivery of my new AMG rather than sitting in the dealership. Vince made what could have been a complicated process feel effortless. His professionalism, communication, and attention to detail were exceptional. If you’re looking to purchase a Mercedes, I highly recommend working with Vince—you’ll be in great hands. More
Excellent customer service! The staff was very attentive and made my experience effortless and time efficient. They found me the perfect vehicle to fit my needs! The staff was very attentive and made my experience effortless and time efficient. They found me the perfect vehicle to fit my needs! More
Sale was done perfectly no xxxx ups simple and easy would definitely use for my next purchase definitely use for my next purchase More
I had a great experience at Mercedes-Benz of Edison. Everyone was welcoming, professional, and made the entire purchasing process smooth and enjoyable. I especially appreciate how kind they were with my Everyone was welcoming, professional, and made the entire purchasing process smooth and enjoyable. I especially appreciate how kind they were with my son, making sure he was comfortable while we were there. I'm so happy with my new Mercedes Benz. Thank you Tom Cola for being so helpful during the entire process.. Highly recommend this dealership. More
Great dealership and excellent service! Thank you to Joseph sangimino for all your help! Beautiful new car Thank you to Joseph sangimino for all your help! Beautiful new car More
I have been a loyal and very happy client of Leon Pereldik for many years and hope to remain as such for many more. Exceptional and professional service, everything easy, on time, reliable, and dedi Pereldik for many years and hope to remain as such for many more. Exceptional and professional service, everything easy, on time, reliable, and dedicated to the product sold. Leon has a unique quality of a man who can, with integrity and kindness win you over in a second. He delivers and is a man of his word. I am grateful and highly recommend the dealership and Leon Pereldik for the lease or purchase of your new car. More



























