Mercedes-Benz of Edison - A Ray Catena Dealership

Jack Goldberg was excellent. The best I’ve ever dealt with . He was very helfful The best I’ve ever dealt with . He was very helfful More

This is our third time with Ray catena . !!Think that says enough about our experience!! !!Think that says enough about our experience!! More

I was very disappointed with Todd's approach. I had every intention of making a decision this past weekend. Mercedes was my final stop of the day under the premise that I would save the best fo I had every intention of making a decision this past weekend. Mercedes was my final stop of the day under the premise that I would save the best for last. Jim was not engaging and made it obvious that I was an inconvenience. My son and I test drove a S Class Sedan. Todd literally said nothing about features of the car, or asked any questions about my preferences or needs. During the test drive, Todd only spoke when it was necessary to give turning directions. This made the experience extremely awkward, and uncomfortable. At the end of the test drive, he didn't ask if we had any questions, would we like to come in, or even a thank you. I was appalled. I left with no other reasonable explanation than to conclude that perhaps we did not "present" like customers who fit the profile of a S Class customer. His loss! I called and complained to the sales manager, who by the way, could not have been nicer or more apologetic. Unfortunately, Todd lost a sale for Ray Catena, Edison, NJ. By the way, the young receptionist at the front desk was no prize either, but that could be lack of experience and poor training. Todd, on the other hand, no excuse! Well maybe there's no excuse, but an unfortunate explanation which is becoming more and more overt of late. What a royal jerk! Ken H. More

Greg's friendly and professional demeanor made the car buying experience enjoyable and stress-free. Thanks to his efforts, I'm now a proud owner of a Mercedes GLC 300, and I couldn't be happier with my ch buying experience enjoyable and stress-free. Thanks to his efforts, I'm now a proud owner of a Mercedes GLC 300, and I couldn't be happier with my choice. I highly recommend Greg to anyone looking for a dedicated and knowledgeable sales representative who genuinely cares about his customers' satisfaction. If you're in the market for a Mercedes, make sure to seek out Greg - he's simply the best! More

Smooth transaction and very helpful staff made my first car buying experience easy. Giuseppe and the crew have given me their full attention to all my car needs. Thanks again for the great help! car buying experience easy. Giuseppe and the crew have given me their full attention to all my car needs. Thanks again for the great help! More

I worked with Gareth on my first Mercedes purchase! It was a completely smooth transaction from my initial contact to picking up the keys and driving away. Thanks for making it easy!! It was a completely smooth transaction from my initial contact to picking up the keys and driving away. Thanks for making it easy!! More

Experience was excellent. Everyone was Attentive, accessible, and extremely helpful. We are extremely happy with our purchase. Everyone was Attentive, accessible, and extremely helpful. We are extremely happy with our purchase. More

I purchased my 3rd GLE (2024) with Allyson Gutman. She is brand and industry knowledgeable and saves you so much time by knowing your taste, MUST HAVES, and gets right to work for you! She is incredib She is brand and industry knowledgeable and saves you so much time by knowing your taste, MUST HAVES, and gets right to work for you! She is incredibly professional and cares about your satisfaction with your purchase beyond driving the car off the lot. She always pairs you with an amazing person to share the newest features of the model before you take the car. This time was NO EXCEPTION. Sean was Great! The MB Ray Catena team of Edison are truly a great example of what Customer Service and Loyalty to the customer should look like... which is pretty scarce in 2023! My wife and son are both on their second generation purchases with Allyson as well and will be back based on my experience! Thank you, Allyson. More

This is my third car from Jack this year so far. I’ve gotten multiple cars from him over the years. There is a reason he is considered a legend. I’ve gotten multiple cars from him over the years. There is a reason he is considered a legend. More

Craig Harris helped me buy a new 2023 glc 300 AMG line . Craig was extremely professional and kept me in loop from the time I placed the order to the time it was ready to delivery and handled a lot of my pa Craig was extremely professional and kept me in loop from the time I placed the order to the time it was ready to delivery and handled a lot of my paper work ahead of time . Really thankful to him More