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Mercedes-Benz of Edison - A Ray Catena Dealership
Edison, NJ
5,812 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one.
We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition.
Follow us on Twitter - http://www.twitter.com/mercedesedison
Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts
Watch us on YouTube - http://www.youtube.com/dougcatena
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 5,812 reviews
June 23, 2020
In a word...”Exceptional”. Buying a new car is usually In a word...”Exceptional”. Buying a new car is usually very stressful by itself never mind layering in the COVID-19 situation and basically buying In a word...”Exceptional”. Buying a new car is usually very stressful by itself never mind layering in the COVID-19 situation and basically buying a car virtually and in a remote environment. With Paula supporting us, it was truly a pleasure. We got it all done in with her in record time. She listened intently to our wants and needs then made it happen. Knowing we were also working full time in remote environment and had limited flexibility and time, she struck the perfect balance with our communication. She sent pictures, videos, emails and texts to ensure we had all of the info we needed to make an informed decision, then followed up with thoughtful discussion on the options at times that were convenient for us. We couldn’t be happier with our entire experience with Paula, the entire Ray Catena MB of Edison team and of course our new GLS450. Wouldn’t go anywhere else! More
by mona1213
Employees Worked With
Other Employees :
Yassin. He is super kind, knowledgeable, supportive and available for questions.
June 20, 2020
I have Been leasing cars a long time. This time with Barry Martin, Anthony Marino & Doug Wells they made it - THE BEST TIME & EXPERIENCE!!! THANK YOU Barry Martin, Anthony Marino & Doug Wells they made it - THE BEST TIME & EXPERIENCE!!! THANK YOU More
by bsktbiz
June 20, 2020
Excellent experience from both Mercedes Benz and Paula. Took the time to make sure everything was good and I was happy. At the end of the day, everyone left satisfied. Took the time to make sure everything was good and I was happy. At the end of the day, everyone left satisfied. More
by jb4millan
Employees Worked With
June 19, 2020
Highly recommend Chuck and team. Made my purchase easy and provided exceptional customer service! Went above and beyond to help! Love my car! Exceeded expectations! and provided exceptional customer service! Went above and beyond to help! Love my car! Exceeded expectations! More
by KS
Employees Worked With
June 18, 2020
Absolutely phenomenal experience with Tom Cola. He made the car buying process truly enjoyable and memorable. Definitely made me a longterm customer of Mercedes Benz. Anytime you’re in the market for a Ben the car buying process truly enjoyable and memorable. Definitely made me a longterm customer of Mercedes Benz. Anytime you’re in the market for a Benz, don’t question it - ask for Tom. More
by tejasravindra
Employees Worked With
June 18, 2020
Called to make an appointment and asked if process is different in COVID times. Was assured that everybody is very careful, you are supposed to wear a mask, everybody in the dealership wears masks. glove different in COVID times. Was assured that everybody is very careful, you are supposed to wear a mask, everybody in the dealership wears masks. gloves are a must. Reality was a bit different, half of employees didn't have masks, and half of the rest had it under their chin. Interestingly all clients had masks on, maybe 10-15 of them. No care taken to facilitate isolation.Took common half-n-hour to do the paperwork. Service took all day somehow, but not a problem, I had a loaner. Picking up the car next day I was asked if I'd prefer to have it washed... Thought it's standard part of service, so yes? Well, was told I'd have to wait a bit, as that department is not even open yet. Overall, underwhelming experience. BTW, apologies, name of person sales department is bogus, there's no choice for person I've talked to. More
by baraklo
June 17, 2020
My husband and I just purchased a car from Chris Jobes at Ray Catena Mercedes. He was WONDERFUL! Our experience was top notch. Highly recommended. Ray Catena Mercedes. He was WONDERFUL! Our experience was top notch. Highly recommended. More
by jimsam730
Employees Worked With
Christopher Jobes
June 16, 2020
Paula did a great job in order to get us the car that we wanted. She understood our needs an budget and made it work. wanted. She understood our needs an budget and made it work. More
by Bolmar
Employees Worked With
June 15, 2020
A Rewarding Experience I am happy to say that my appointment with Tom Cola at Ray Catena Mercedes Benz of Edison was extremely enjoyable, as well as an informative experienc I am happy to say that my appointment with Tom Cola at Ray Catena Mercedes Benz of Edison was extremely enjoyable, as well as an informative experience. Tom was both efficient and friendly and helped me with all my questions, including all the necessary leasing details. He is extremely knowledgeable and willing to take the time to make your experience at Ray Catena a rewarding one. More
by micheleabruns
Employees Worked With
June 11, 2020
During these very difficult times my experience was safe and excellent. The sales and delivery persons were both professional from start to finish. Thank you!!! and excellent. The sales and delivery persons were both professional from start to finish. Thank you!!! More
by Velyn H
Employees Worked With
