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Mercedes-Benz of Georgetown

Georgetown, TX

4.7
522 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you. We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch. As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs. Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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7401 S Interstate 35

Georgetown, TX

78626

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Showing 522 reviews

September 21, 2023

All parties including Adam were quality ppl delivering exceptional customer service as well as timely help More

by kymalex4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel although promoted has continued to be helpful when I have issues and I appreciate that since I have dealt with him for years
Sep 24, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

Service dept was fantastic. Was able to drop offf on Sat and had back by Tues at noon. Quick diagnosis and repair. Great team More

by chris
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Aaron Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Mercedes-Benz of Georgetown responded

Mercedes-Benz of Georgetown appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

September 21, 2023

Friendly, improved service, loaners available, discount provided for preferred owners. Good text communication to update on service progress. More

by robynfader
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

Great customer service and Richie was great working with as always. Very accommodating and keep me up to date with the progress of my service. More

by gfreeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words about Richie! We're delighted to hear that you consistently have a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 20, 2023

Very nice employees/ washed my car which was nice! My only complaint no loaner car 😒 I love having loaner! Customer with AMG got one, Made me feel that since my Benz wasn’t expensive enough I didn’t More

by Viktorea44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (512) 930-6150. I look forward to speaking with you. Adam Fontenot Service Director (512) 930-6150 afontenot@mbofgeorgetown.com

September 17, 2023

They have the best mechanics and service advisors. My car always performs much better after service done at Mercedes of Georgetown. More

by barlyredsar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Reicherts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynette Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Mercedes-Benz of Georgetown responded

We are delighted to hear that you've consistently experienced improved performance in your car after service at Mercedes-Benz of Georgetown and that you have high regard for our mechanics and service advisors. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 16, 2023

Fantastic Service Department. They go above and beyond to take care of each customer. I won't take my Mercedes anywhere else. More

by Xviper006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Reicherts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Hares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Mercedes-Benz of Georgetown responded

It's wonderful to hear that you find the Service Department to be fantastic and that we go above and beyond to take care of each customer. We appreciate your business and look forward to serving you again in the future!

September 16, 2023

Did a walking for annual services and Mrs Osmary was really good in taking care of my services needs! Thank you! More

by Jose Nieves
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Mercedes-Benz of Georgetown responded

We are delighted to hear that Mrs. Osmary took good care of your service needs during your walk-in for annual services. We appreciate your business and look forward to serving you again in the future!

September 16, 2023

An appointment was made at my convenience, they completed my work in three hours, and everything was ready to go by 11 AM. The car was washed, and looked very nice. More

by johnsfordmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2023 -

Mercedes-Benz of Georgetown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 15, 2023

Great customer service. .Mr Jay has been great service manager. Please recognize him for doing a great job! More

by Mr Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Mercedes-Benz of Georgetown responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Jay provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

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