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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,362 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,362 reviews

January 26, 2018

Always a great experience Our experiences have always been great. That is the reason we keep coming back. Barry was great to work with, as was Tony. Justin, as always, has been More

by bhenryfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 26, 2018 -

Mercedes-Benz of Hagerstown responded

We appreciate this feedback! Thank you for continuing to buy from Mercedes-Benz of Hagerstown.

January 25, 2018

I purchased a used Dodge truck I worked with Mike Lavrenchik and he was great. Mike was very helpful in getting the truck I was looking for, and he worked with me on getting a great More

by Amber Reisinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Jan 26, 2018 -

Mercedes-Benz of Hagerstown responded

We are glad to know that Mike was able to get you a great deal! Thank you for choosing Mercedes-Benz of Hagerstown.

January 24, 2018

great customer service great sales staff, helpful and friendly very knowledgeable this is my second car from here, i'll be back in a few years all members from the team p More

by ric1899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for continuing to be such a loyal customer! If there is anything we can do to further assist you please let us know.

January 22, 2018

Always the best car buying experience We purchased our third vehicle from Mercedes of Hagerstown recently. Every experience has been stress free. Most other dealers make the process unne More

by Repeat Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Himmelwright
Jan 24, 2018 -

Mercedes-Benz of Hagerstown responded

Wow! Thank you so much for this amazing review, we are so thrilled to know that you had the best experience with our dealership. If there is anything we can do to help you further please let us know!

January 20, 2018

Best car buying experience! By far the best experience I've had while purchacing a vehicle. Big thanks to Rob and Tony!! First class facilities. Free donuts and drinks a bonus. C More

by MB fan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 22, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for recommending us, we are glad to know that you had an excellent experience with Rob and Tony.

January 16, 2018

I am glad I purchased from Mercedes Benz of Hagerstown Rob and Tony made my car buying experience simple and easy. I am glad I purchased from Mercedes Benz of Hagerstown. My E-class is the best. The choco More

by newbenzdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2018 -

Mercedes-Benz of Hagerstown responded

We are glad to see you had an excellent buying experience, thank you for choosing Mercedes-Benz of Hagerstown.

January 16, 2018

Professional, thorough, and pleasant. Both Rob Edmonds and Tony Mills were courteous, patient and detailed in their explanations and negotiations. Altogether, a painless process with a th More

by picky
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 18, 2018 -

Mercedes-Benz of Hagerstown responded

We appreciate your business, thank you for choosing Mercedes-Benz of Hagerstown.

January 15, 2018

Great experience with everyone at MB of Hagerstown.! Both Barry and Tony were respectful of our car wishes from price to needed amenties. We would highly recommend MB of Hagerstown to all of our friends More

by Parson2358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 18, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for this great review, we are so glad to hear that you had an amazing experience with our sales staff.

January 10, 2018

Terrific Car Purchase Experience Really appreciated the professionalism Barry exhibited. He made good use of our time, earned our trust, and made the experience extremely comfortabl More

by j5R5g5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 11, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown! We appreciate you driving just to work with us.

January 07, 2018

Friendly staff and a great dealership to work with! We worked with Barry London and Tony Mills on a pre-owned E Class. They made our buying and driving experience absolutely great in every way. We were More

by mcorl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jan 08, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to leave us a review, we are thrilled to know that you had the best experience here at Mercedes Benz of Hagerstown.

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