Mercedes-Benz of Hagerstown

Very good Always a pleasure to buy at this dealership. The sales team are very knowledgeable. The service team are very kind and knowledgeable also. Thank you Always a pleasure to buy at this dealership. The sales team are very knowledgeable. The service team are very kind and knowledgeable also. Thank you! More

Best of the best Hagerstown Mercedes Benz took care of me when I needed it the most. Martin Jones was amazing too. The finance office representative was great too. Hagerstown Mercedes Benz took care of me when I needed it the most. Martin Jones was amazing too. The finance office representative was great too. More

Very pleased customer The dealership was very professional and accommodating. Our salesman Rob Edmonds was very courteous and made buying the car effortless. His product The dealership was very professional and accommodating. Our salesman Rob Edmonds was very courteous and made buying the car effortless. His product knowledge was superb. More

Great Service I visited Hagerstown Mercedes Bentz dealership and found a nice environment from salesmen to floor display. I worked with Rob Edmonds and he researche I visited Hagerstown Mercedes Bentz dealership and found a nice environment from salesmen to floor display. I worked with Rob Edmonds and he researched and answered all my concerns . Having to find the exact vehicle I needed he kept me in the loop as he located my sprinter. Upon delivery l was more than pleased with the results, and would recommend anyone to work with Rob. More

Easy to work with Our first experience with MB of Hagerstown was great. Barry found us a vehicle that perfectly me our needs, and the process went very smoothly from th Our first experience with MB of Hagerstown was great. Barry found us a vehicle that perfectly me our needs, and the process went very smoothly from there. Everyone at the dealership was extremely accommodating. More

Great experience! We found a Volvo XC60 on CarGurus that was located in Hagerstown. From the moment we arrived, Mike Lavrenchik was a pleasure to work with. He was poli We found a Volvo XC60 on CarGurus that was located in Hagerstown. From the moment we arrived, Mike Lavrenchik was a pleasure to work with. He was polite, knowledgeable, and never pushy. Mike and the rest of the staff made our experience in purchasing a new (used) vehicle painless. Thanks, Mike!! More

An almost new car. This is not my first experience with Mercedes Benz of Hagerstown. Everyone in the organization, be it sales or maintenance, is always friendly, helpfu This is not my first experience with Mercedes Benz of Hagerstown. Everyone in the organization, be it sales or maintenance, is always friendly, helpful, and customer focused. More

First class from start to finish! This was my first experience with Mercedes-Benz of Hagerstown and it far exceeded my expectations. I knew I'd be buying a Mercedes but I wasn't savvy This was my first experience with Mercedes-Benz of Hagerstown and it far exceeded my expectations. I knew I'd be buying a Mercedes but I wasn't savvy about the brand and I wasn't yet committed to a specific model so I wasn't sure what to expect when I visited the dealership on a rainy Saturday afternoon very close to closing time. Shortly after arriving I was greeted by Barry London. We took a test drive in one of the cars I had been looking at during which Barry answered many more questions than I would have been able to even think of. Barry took his time with me and never made me feel rushed or pressured. Barry stayed in contact with me and I was back at the dealership a few days later after gaining clarity on exactly what I wanted. Barry was able to put me in the perfect car for me and has continued to answer any questions I have had since my purchase. He has stayed in contact with me since and I have received no less than first class service since I first stepped on the Mercedes-Benz of Hagerstown dealer lot. More

Luxurious car with luxurious service I've been extensively researching for the perfect car and decided on the C class. I went to the Hagerstown dealership with high hopes that I'd be leav I've been extensively researching for the perfect car and decided on the C class. I went to the Hagerstown dealership with high hopes that I'd be leaving with car that same day. Martin Jones saw me in the parking lot and approached me as I was driving by and looking at the cars. I told him what I wanted and he was quick to assist me with all the information on the car I had my eye on. Got there at 1 pm and left with a brand new C class at 5 pm. Martin was awesome. Knowledgeable, friendly and not pushy at all. I would definitely recommend this dealership! More

Best car buying experience ever! I cannot say enough about how wonderful this experience was. I usually dread car shopping. As a female, I always felt that I had to take a guy with I cannot say enough about how wonderful this experience was. I usually dread car shopping. As a female, I always felt that I had to take a guy with me to help negotiate. Not needed here. All of my questions were addressed in a kind, professional manner. Refreshing!. Rob in Sales is amazing, as was Tony in the Finance Dept. Don't drive to DC for inferior service. This group of (all of the employees) were off the charts. Thank you for an amazing Customer Service experience! More