Mercedes-Benz of Hagerstown

Very good experience We found oursalesperson, Shannon, knowledgeable and helpful in every way. Worked with us to find the exact car we wanted. Very friendly and we would We found oursalesperson, Shannon, knowledgeable and helpful in every way. Worked with us to find the exact car we wanted. Very friendly and we would go to her to make future purchases. More

Refreshing Car Purchase Experience Just when I lost hope in traditional car dealers, Martin at Hagerstown Mercedes came through. He was completely transparent, honest,respectful and res Just when I lost hope in traditional car dealers, Martin at Hagerstown Mercedes came through. He was completely transparent, honest,respectful and responsive through the whole process. They addressed my concerns on a used vehicle and gave me a fair price plus issued tags on the spot. Our car was detailed and filled with gas upon our arrival. We are very pleased and would highly recommend giving them a shot at earning your business. We will look to them next time as well. More

Total Car Buying Experience Excellent customer service all around!Mike L and crew made us feel comfortable from the time we walked into the dealership until the time we drove off Excellent customer service all around!Mike L and crew made us feel comfortable from the time we walked into the dealership until the time we drove off with our GL450. Ron and Debra M. More

Best car purchase ever Easiest car purchase ever. Best deal, best trade-in value but best of all their service. Shannon Dorian was simply amazing. I highly recommend this de Easiest car purchase ever. Best deal, best trade-in value but best of all their service. Shannon Dorian was simply amazing. I highly recommend this dealer. More

Grateful, Happy Customer! I had just recently worked with Mercedes-Benz of Hagerstown and Barry London to help my daughter buy her first car. As my very happy daughter and I w I had just recently worked with Mercedes-Benz of Hagerstown and Barry London to help my daughter buy her first car. As my very happy daughter and I were finishing up working with Barry; I looked at him and said next year I'll be back to trade in my E350 on an ML. Well, little did I know that four weeks later, I would be involved in a multiple vehicle pile-up on the highway. Luckily for me, I was not injured, which I feel strongly was because I was driving a Mercedes but, unluckily my E350 was totaled by the Insurance company. I reached out to Barry sooner than I thought I would have to. Also to complicate matters more, I was about to leave on a two week vacation where I did not need a vehicle but, I would need one shortly after my return. Barry went to bat for me and sent me emails and texts on inventory that was available while I was on vacation. I felt confident that he would find exactly what I was looking for. Upon my return, I was able to meet with Barry the next day. To my surprise neither vehicle was what I thought I wanted. Barry pointed out their features and invited me to take both for test drives. After the test drives, I was ready to make a decision and I am extremely happy with my choice. It seems that Barry knew what I wanted better than I knew!! It's a sign of a great salesperson and knowing the client. Once my decision had been made, Barry worked a great deal on the price. I was able to return a few hours later and drive my ML350 off the lot. Mercedes-Benz of Hagerstown and Barry London made what could have been a stressful experience in to one that was super easy and satisfying. I am a devoted Mercedes-Benz driver and I feel that it is because of Mercedes-Benz of Hagerstown that I continue to be. More

Very Professional. The sales reps were very professional. They were in no way high pressure. This dealership gave fair trade-in allowance. Well worth the 1 hour drive. P The sales reps were very professional. They were in no way high pressure. This dealership gave fair trade-in allowance. Well worth the 1 hour drive. Purchased 2016 Lexus coupe. More

Wonderful Experience! I truly enjoyed my shopping experience. The team at Mercedes-Benz of Hagerstown are a cut above your regular M.B. dealership. They treat you like I truly enjoyed my shopping experience. The team at Mercedes-Benz of Hagerstown are a cut above your regular M.B. dealership. They treat you like they have known you forever. My salesperson was Shannon Dorian and she was amazing! I truly recommend this dealership. You can't go wrong with any of the sales, service or staff there to assist you with your need. I wish them continue success. More

GLE350 4MATIC SUV Great experience. We traded our ML350 for the GLE350. Very similar cars but more features than our old car. The wife and I are very pleased with Rob E Great experience. We traded our ML350 for the GLE350. Very similar cars but more features than our old car. The wife and I are very pleased with Rob Edmonds, he is very kind and courteous. He was very helpful and knowledgeable of our old and new car, which made our decisions easier. The newer safety features that we liked are 360 view camera, parking assistant, and blind spot indicaters. Anyway thanks for the great experience. More

pleasant and efficient We recently leased our 5th MB .Or salesperson,Barry,is an excellent and wonderful worker .He is professional,friendly and easy to work with.He always We recently leased our 5th MB .Or salesperson,Barry,is an excellent and wonderful worker .He is professional,friendly and easy to work with.He always looks out for our interests and tried his best to find the right vehicle to suit our needs . He also tries to negotiate the best deal for us and helps us in every way he can. Naheed Saif More

Happy repeat customer Purchased our third Mercedes from Hagerstown. Very satisfied with Salesman, Barry. He was pleasant and professional, and extremely knowledgeable on Purchased our third Mercedes from Hagerstown. Very satisfied with Salesman, Barry. He was pleasant and professional, and extremely knowledgeable on vehicle's features. He was also very accommondating and willing to go the extra mile for us. More