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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,359 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,359 reviews

December 05, 2016

Awesome experience Called for a price on a vehicle I was looking at, got transferred to Martin jones. He took care of all my questions and got back to me a little after More

by Mannyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Brown, Martin Jones
December 05, 2016

An Excellent Buying Experience My recent purchase of an S550 Certified Pre-owned Vehicle met all of my expectations.My sales-rep, Rob Edmonds, was knowledgeable, thorough and extrem More

by Philip A Berkheimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Brown
December 03, 2016

Cabriolet purchase Just this week, I got delivery of a new MB C class Cabriolet. This car, as with our other two Mercedes, was sold by Mike Lavrenchik. Mike makes car More

by kh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, CJ Brown
December 02, 2016

Professional and knowledgable service Barry London was friendly, accommodating, professional and very knowledgable. He took time to explain all the features of the car and made sure all o More

by Killmon77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2016

Car Buying Made Easy Our sales person, Shannon, was great as well as Justin and Austin. The entire staff is very friendly, patient and knowledgeable. The whole process was More

by JKKAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dorian
December 01, 2016

Absolute pleasure MB Hagerstown has a fantastic group of people that work together to make sure someone is there to take care of you even if you are not "their" client. More

by pamh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik
November 29, 2016

Wonderful experience I am very much satisfied with the deal. Appreciate and would definitely recommend to everyone. Very good customer service as well as sales people are More

by aksrav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2016

Used car purchase My experience at Younger Mercedes Benz was absolutely great. Rob n Justin worked with me so i could purchase the vehicle I was interested in. All the More

by Pappy 1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Brown
November 16, 2016

Front Runner Two dealerships had my attention for a vehicle purchase. Both cars were spectacular. The decision process began with Mercedes-Benz of Hagerstown in th More

by Sfleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2016

An enjoyable experience. As always, it is a pleasure doing business with Mercedes Benz of Hagerstown and working with Rob Edmonds added to this experience. His knowledge abou More

by Hagmerc1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Brown
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