Mercedes-Benz of Hagerstown

Second time is still a charm My first buying experience with the team (led by Rob Edmonds) was fantastic. As I left, smiling ear to ear with my new Metris, I casually told Rob th My first buying experience with the team (led by Rob Edmonds) was fantastic. As I left, smiling ear to ear with my new Metris, I casually told Rob that I might be in the market in the fall for a second work vehicle to replace another one nearing end of life. Fast forward nearly a year later, I got a call from him letting me know that Mercedes was running a special on said vehicle. Great timing. Most dealerships I've worked with seemed to want to take advantage of a positive relationship by short-cutting the customer service, but not Rob. I didn't think he could have made the second buying process any more pleasant, easier or worry free than the first, but he succeeded...in a big way! I highly recommend Rob Edmonds!! More

MB of Hagerstown is truly a professional dealership. My experience at MB of Hagerstown led to the purchase of a vehicle that I love. Barry London is a consummate professional. He listened to what I wante My experience at MB of Hagerstown led to the purchase of a vehicle that I love. Barry London is a consummate professional. He listened to what I wanted in a car and didn't stop until he had fulfilled that request. I highly recommend this dealership. More

Best Ever Vehicle Purchasing Experience Barry London is a wealth of knowledge about the product that he sells. He attended to every detail about vehicle preparation and feature explanation. Barry London is a wealth of knowledge about the product that he sells. He attended to every detail about vehicle preparation and feature explanation. CJ was also well prepared professional and smart. They made this a perfect vehicle purchase procedure. Thank You. More

Certified pre-owned purchase Had a wonderful experience purchasing 2015 Mercedes Benz GLK 350 4MATIC from Rob at the Hagerstown Mercedes Benz dealership. In and out with trade-in Had a wonderful experience purchasing 2015 Mercedes Benz GLK 350 4MATIC from Rob at the Hagerstown Mercedes Benz dealership. In and out with trade-in in just over 3 hours and a stress free car buying experience, best I have ever had. More

Couldn't have been better I want to thank Barry and everyone involved. I know this was a very very small sale in Mercedes business, but everyone made me feel like we really ma I want to thank Barry and everyone involved. I know this was a very very small sale in Mercedes business, but everyone made me feel like we really mattered, and helped make a difficult financing situation happen. Casey & Richard Vallaster More

Car purchase Barry, Cj and Justin always make buying a car easy! This is my second purchase and when I am in the market for another car this great group will be my Barry, Cj and Justin always make buying a car easy! This is my second purchase and when I am in the market for another car this great group will be my go to! Great service and very knowledgeable! More

rob was very professional and helpful with his knowledge of Rob was very professional and knowlegeable with product.i would recommend him to anyone interested in a purchase of a car here the buying experience Rob was very professional and knowlegeable with product.i would recommend him to anyone interested in a purchase of a car here the buying experience was positive More

short sweet and to the point Knew what I wanted when I walked thru the door. Rob showed me what I wanted...we started paperwork and I forgot to bring the most important document. Knew what I wanted when I walked thru the door. Rob showed me what I wanted...we started paperwork and I forgot to bring the most important document. But we continued and the next day after 15 minutes I was driving a new Sprinter. More

Saturday Drive We took a drive one Saturday to the dealership to look around, but Barry and the team made our experience memorable. They were very professional, extr We took a drive one Saturday to the dealership to look around, but Barry and the team made our experience memorable. They were very professional, extremely friendly, and not pushy. We quickly closed the deal and came back after our vacation to pick up the car. We had a very pleasant experience as Barry and CJ put up with my numerous questions with the patience of Job. More

E-350 quality experience I had told Michael Lavrenchik I would be in the market for a car in the spring. He listened to what I would be considering and when this gem of a E-3 I had told Michael Lavrenchik I would be in the market for a car in the spring. He listened to what I would be considering and when this gem of a E-350 was traded in he called me and encouraged me to come and test drive the vehicle. Michael's professionalism was able to match my desires with the correct car. This is the third vehicle we have bought from Michael and his kindness and knowledge makes the experience fun instead of stressful. When I arrived to purchase the car he was on the phone with my insurance agent making sure everything was in order for me. He took the time to sink my phone, and make sure all the settings were correct for me. I consider Michael a trusted friend and encourage anyone to see him for their next vehicle purchase. Michael introduced me to CJ Brown the Finance Manager who was also very kind and professional. Thank you Mercedes-Benz of Hagerstown for providing me a lovely quality car and treating me as a valued customer. The chocolate was also enjoyable. More