Mercedes-Benz of Hagerstown

Certified pre-owned purchase Had a wonderful experience purchasing 2015 Mercedes Benz GLK 350 4MATIC from Rob at the Hagerstown Mercedes Benz dealership. In and out with trade-in Had a wonderful experience purchasing 2015 Mercedes Benz GLK 350 4MATIC from Rob at the Hagerstown Mercedes Benz dealership. In and out with trade-in in just over 3 hours and a stress free car buying experience, best I have ever had. More

Couldn't have been better I want to thank Barry and everyone involved. I know this was a very very small sale in Mercedes business, but everyone made me feel like we really ma I want to thank Barry and everyone involved. I know this was a very very small sale in Mercedes business, but everyone made me feel like we really mattered, and helped make a difficult financing situation happen. Casey & Richard Vallaster More

Car purchase Barry, Cj and Justin always make buying a car easy! This is my second purchase and when I am in the market for another car this great group will be my Barry, Cj and Justin always make buying a car easy! This is my second purchase and when I am in the market for another car this great group will be my go to! Great service and very knowledgeable! More

rob was very professional and helpful with his knowledge of Rob was very professional and knowlegeable with product.i would recommend him to anyone interested in a purchase of a car here the buying experience Rob was very professional and knowlegeable with product.i would recommend him to anyone interested in a purchase of a car here the buying experience was positive More

short sweet and to the point Knew what I wanted when I walked thru the door. Rob showed me what I wanted...we started paperwork and I forgot to bring the most important document. Knew what I wanted when I walked thru the door. Rob showed me what I wanted...we started paperwork and I forgot to bring the most important document. But we continued and the next day after 15 minutes I was driving a new Sprinter. More

E-350 quality experience I had told Michael Lavrenchik I would be in the market for a car in the spring. He listened to what I would be considering and when this gem of a E-3 I had told Michael Lavrenchik I would be in the market for a car in the spring. He listened to what I would be considering and when this gem of a E-350 was traded in he called me and encouraged me to come and test drive the vehicle. Michael's professionalism was able to match my desires with the correct car. This is the third vehicle we have bought from Michael and his kindness and knowledge makes the experience fun instead of stressful. When I arrived to purchase the car he was on the phone with my insurance agent making sure everything was in order for me. He took the time to sink my phone, and make sure all the settings were correct for me. I consider Michael a trusted friend and encourage anyone to see him for their next vehicle purchase. Michael introduced me to CJ Brown the Finance Manager who was also very kind and professional. Thank you Mercedes-Benz of Hagerstown for providing me a lovely quality car and treating me as a valued customer. The chocolate was also enjoyable. More

Saturday Drive We took a drive one Saturday to the dealership to look around, but Barry and the team made our experience memorable. They were very professional, extr We took a drive one Saturday to the dealership to look around, but Barry and the team made our experience memorable. They were very professional, extremely friendly, and not pushy. We quickly closed the deal and came back after our vacation to pick up the car. We had a very pleasant experience as Barry and CJ put up with my numerous questions with the patience of Job. More

Treated like a family member. Rob, Adam and Justin and CJ made, what can be a difficult process to purchase a car, a pleasant experience. Their knowledge, professionalism and hon Rob, Adam and Justin and CJ made, what can be a difficult process to purchase a car, a pleasant experience. Their knowledge, professionalism and honest interest in me was reassuring and gave me the confidence to "seal the deal". From past experience, I also feel very comfortable with their customer service. More

Professional, Knowledgeable, and Courteous The management, finance, and sales and leasing department personnel made my return experience to Hagerstown MB a pleasant experience once again. Mi The management, finance, and sales and leasing department personnel made my return experience to Hagerstown MB a pleasant experience once again. Mike and Shannon worked as a team to provide excellent sales service. Customer service from all employees I associated with deserve an A++. My experience was such, that I will return again when the time comes. More

Barry London Brings It! Barry really took care of us. Once we reached a deal (it took a few days and some shopping around), Barry ensured that everything was in order when we Barry really took care of us. Once we reached a deal (it took a few days and some shopping around), Barry ensured that everything was in order when we came to pick up our car. He was very professional and courteous at all times. We absolutely got our best deal here at MB - Hagerstown. He even did a few extra things for us even after the deal was done! More