Mercedes-Benz of Hagerstown

Very helpful, knowledged employees As first time customer of this dealership, very please with help and time give us in understanding our new car and completing the necessary paperwork As first time customer of this dealership, very please with help and time give us in understanding our new car and completing the necessary paperwork. More

Outastanding service and support This dealership's service department is the reason we keep coming back to buy more cars here. Marty Gillions and his frontline team - Alex Folz and Ad This dealership's service department is the reason we keep coming back to buy more cars here. Marty Gillions and his frontline team - Alex Folz and Adam Himmelright - are always on top of our needs and uncompromising in their commitment to a good service experience. Stepping into this dealership is like being welcomed to a family gathering. Even employees who don't have business with us greet us warmly and make sure we're getting the help we need. Just recently, Austin Shemon and Rob Edmonds patiently helped us set up our MBrace service. It's a pleasure to do business with a dealership that shows us how much they value our business every time we go. More

The car I wanted for the price I wanted. The staff was very friendly and helpful. I don't live near Hagerstown, so getting me to actually come in for a test drive was more than half the battl The staff was very friendly and helpful. I don't live near Hagerstown, so getting me to actually come in for a test drive was more than half the battle for this sale. They offered me a gift card just to test drive it and promptly sent me a personalized in/out walk-around video of the car. A couple days later I was driving out with a Certified Pre-Owned 2012 C350 Coupe. More

Wonderful Experience I had a very pleasant experience working with Barry London. He worked harder than any other salesperson from any other Mercedes Benz dealership I con I had a very pleasant experience working with Barry London. He worked harder than any other salesperson from any other Mercedes Benz dealership I contacted. The man followed through, called me after hours, came in early on the day I picked up my car, and was a true professional. Barry knew the product he was selling and his knowledge was impressive. He was very fair in his dealings with me. It was a stress less experience as Barry took care of everything in advance. As a customer that lives in Vermont, to do business with Barry and Mercedes Benz of Hagerstown was enjoyable. I will go back there again. Thank You Barry London. A shout out to CB Brown; Chandra Dickson and Nikole Ferguson. These folks were so nice, pleasant, helpful and professional too. Sincerely, Mark Benetatos, Rutland, VT More

Great experience Michael Lavrenchik was very knowledgable of the car I purchased. Very pleased with the detailing. I would purchase another at this dealership in the f Michael Lavrenchik was very knowledgable of the car I purchased. Very pleased with the detailing. I would purchase another at this dealership in the future. More

Excellent service for a new MB buyer I was extremely pleased with the service that Hagerstown Mercedes Benz provided me in buying my car. This was my first MB and my salesman Barry London I was extremely pleased with the service that Hagerstown Mercedes Benz provided me in buying my car. This was my first MB and my salesman Barry London couldn't have been any kinder. He explained everything I needed and got me on the road quickly and efficiently. Many of my friends have dealt with Mercedes Benz of Hagerstown and have encouraged me to look into them. It was a great result. More

Exceeded expectations A professional team greeted me including the general manager, the sales manager, the finance manager, and sales associate. From the test drive to del A professional team greeted me including the general manager, the sales manager, the finance manager, and sales associate. From the test drive to delivery I experienced nothing less than excellent professionalism, patience, thoroughness, and clarity. I felt respected, comfortable, and in control the entire time. More

Absolutely 110% Satisfied on all levels with my experience!! From beginning to end and everywhere in between, Nichole worked diligently and made me feel as if I was her only customer putting 100% into getting me From beginning to end and everywhere in between, Nichole worked diligently and made me feel as if I was her only customer putting 100% into getting me into the vehicle I wanted! The vehicle was much better than described on line and the whole experience with her and her team restored my faith in the "Dealership" experience! They exceeded my expectations on every level! I highly recommend this Dealership and I know that I will be a repeat Customer!! Thanks Nikole and Team!! I couldn't be happier :-) More

Understood our needs and found the perfect car. Michael Lavrenchik put us at ease. There was no pressure, and we felt comfortable in making our decision. We walked away happy almost giddy. He is an Michael Lavrenchik put us at ease. There was no pressure, and we felt comfortable in making our decision. We walked away happy almost giddy. He is an excellent salesman. This was our second purchase from this dealership and we are also very pleased with the service department. More