Mercedes-Benz of Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Customer Oriented Dealership !!! My wife and I came into the dealership late on a Friday night. We was looking at the CLA250 outside and was greeted by Barry London. He advised that h My wife and I came into the dealership late on a Friday night. We was looking at the CLA250 outside and was greeted by Barry London. He advised that he had a CLA250 in the showroom and we would be able to see the vehicle and interior better in the lighting. Even though we were dressed in blue jeans and a t-shirt, Barry London and Justin Harbert, made us feel very welcomed at the dealership. They (Barry London and Justin Harbert) were willing to take us on a test drive even though they were suppose to close in ten minutes. We decided to come back the next day to do the test drive. We returned on Saturday morning and was greeted by Justin Harbert because Barry London was already dealing with some customers. Justin Harbert arranged for us to take our test drive. We returned from our test drive and made the decision try to work out a deal on purchasing a CLA250. Justin Harbert checked out our trade-in vehicle and within several minutes came back with an offer. We were very pleasantly surprised about the offer which made our decision to purchase the CLA250 easy. The sales team worked as a group. While Justin Harbert and Barry London were busy working on the transaction. The other two salesmen were very friendly and talked to us about the vehicle. We were told to wait in the lounge area, get a drink, watch tv, and relax while the transaction was completed. The transaction went very smoothly and Barry London took the time to explain the features of the vehicle. He paired our phones with the vehicle, loaded our contacts, set up our radio stations, and loaded music from our phones. Barry London was very knowledgeable and able to answer any questions we had about the vehicle and the transaction. They made the purchase of our vehicle very enjoyable. Thanks a lot. More
Customer focused Just bought a used BMW and the experience was outstanding. Barry London was excellent. He is knowledgable, friendly, and very focused helping me exper Just bought a used BMW and the experience was outstanding. Barry London was excellent. He is knowledgable, friendly, and very focused helping me experience the differences between the 2 BMW's I was interested in. Once I decided on a car I wanted to purchase, Barry made every effort to make the process of buying the car pleasant and efficient. More
My first Mercedes lease - wonderful experience! Our recent experience with the dealership was excellent when we leased an E350 station wagon. Mike Lavrenchik guided us through the entire process in Our recent experience with the dealership was excellent when we leased an E350 station wagon. Mike Lavrenchik guided us through the entire process in an efficient and pleasant manner. He is an outstanding representative for the dealership. In the Finance Department, Austin Shemon was also so helpful in answering every question we had about the leasing process and making us comfortable with the process. The overall experience at the dealership could not have been more pleasant and efficient! More
Great experience i purchased a Mercedes suv from Barry London and it was the best car buying experience I've had. Even though it was used I was treated like I bought t i purchased a Mercedes suv from Barry London and it was the best car buying experience I've had. Even though it was used I was treated like I bought the showroom model. I made a mistake and didn't purchase my first Mercedes from Barry but I will the rest More
My CLA250 Love it I would have this to say Mercedes-Benz Of hagerstown by far exceeds all expectations on service and sales. This is My 1st Mercedes-benz CLA250 I can I would have this to say Mercedes-Benz Of hagerstown by far exceeds all expectations on service and sales. This is My 1st Mercedes-benz CLA250 I can only say positive things about the way I'm treated as a customer and how well they know their cars!! They have a great team of professionals on hand to walk you through every step of the way and keep you informed on the progress!! Mike Lavrenchik is the best Sales Person I've ever meet he gets things done Thank you Justin Harbert And Austin Shemon also for your help you're awesome :))))) More
Purchase of my second Mercedes In 2010 I purchased my first E-350 from Barry London and was so pleased with his knowledge of the vehicle and his attention to my needs that I elected In 2010 I purchased my first E-350 from Barry London and was so pleased with his knowledge of the vehicle and his attention to my needs that I elected to purchase my next car from him. Barry was just as helpful this time around, which made for an excellent buying experience. More
Wonderful Experience! I went to Mercedes Benz of Hagerstown to purchase a used LEXUS which I had found online. From the onset of calling Mike Lavrenchik assisted my husband I went to Mercedes Benz of Hagerstown to purchase a used LEXUS which I had found online. From the onset of calling Mike Lavrenchik assisted my husband and I, and was WONDERFUL. He made the carbuying experience personable as well as pressure free and the entire staff made it painless. Finance was a breeze, service was excellent and they treated my 3 year-old daughter like a proverbial princess. Although I did not purchase an MB, I would recommend anyone looking for one or any other high-end used vehicle to make the trip to see Mike and the MB of Hagerstown staff! More
Very good purchasing experience I approached MB of Hagerstown with an inquiry for a barely used Mazda via email and received quick and thorough responses from Nikole, including a por I approached MB of Hagerstown with an inquiry for a barely used Mazda via email and received quick and thorough responses from Nikole, including a portfolio of documents, a walk around video and pictures and a detailed quote. I arranged a test drive a couple of days and Mike helped me through the entire process. From walking into the dealership to driving off in my new car took less than 90 minutes, yet at no point did the experience ever feel rushed. Mike was outstanding in his attention to detail and willingness to work with me on arranging the purchase. I also noted how friendly and welcome all the staff at the dealership were in all departments. It was such a pleasant experience that I have no hesitation in recommending MB of Hagerstown to anyone and everyone. More
Car buying Fan! In the past I have never enjoyed the whole car buying experience until Hagerstown Mercedes BenzI I just bought my 2nd Mercedes from Mr. Barry London In the past I have never enjoyed the whole car buying experience until Hagerstown Mercedes BenzI I just bought my 2nd Mercedes from Mr. Barry London!!!! He made me feel comfortable with my decisions and he was patient with me during the process. He has changed a previously negative experience into a positive one. He can count on my business in the future! More
An Experience Second To None !!! This is my 12th Mercedes starting in 1965 with a pre-owned sedan which I purchased after college graduation. I have dealt with large dealers in Pa ,NJ This is my 12th Mercedes starting in 1965 with a pre-owned sedan which I purchased after college graduation. I have dealt with large dealers in Pa ,NJand Ma from Devon to Harrisburg to State College.and Hyannis ,Ma. My experience has been mostly positive throughout the years, however, I must say that today's was without question the most positive that I have ever experienced purchasing a new or pre-owed car. My sales person was Barry London and came in on his normally scheduled morning off to help me conclude my business and send me on my way.I drove three hours to purchase my car in Hagerstown ,Md. because of a very positive experience I had two days before Christmas on my way to Charlotte NC.to visit our son and his family . If it wasn't for their outstanding staff of fine mechinics we would have spent Christmas in a motel along the highway !!!! More