Mercedes-Benz of Hagerstown

Rob was professional, friendly, efficient and helpful. I love the car, the service and the deal. Great experience. This dealership has come a long way in the last five years. They are no longer stuck I love the car, the service and the deal. Great experience. This dealership has come a long way in the last five years. They are no longer stuck in the past. Highly recommend! More

Barry and this dealership were a joy to do business with. There was no sales pressure at all. Barry spent 2 hours orientation us to the cars tech features and promised to show us more at our next visit. Ever There was no sales pressure at all. Barry spent 2 hours orientation us to the cars tech features and promised to show us more at our next visit. Everyone was unhurried, friendly and patient. A great shopping and buying experience. More

, friendly, helpful, pleasant and knowledgeable to deal with. Not pushy. Dealership was clean and bright. with. Not pushy. Dealership was clean and bright. More

We had an excellent experience working with Barry at Mercedes-Benz of Hagestown to purchase our CPO Mercedes. He was responsive and proactive with every aspect of the purchase process, including with tr Mercedes-Benz of Hagestown to purchase our CPO Mercedes. He was responsive and proactive with every aspect of the purchase process, including with transportation of the vehicle as this was an out-of-state purchase. I would 100% recommend purchasing from this dealership to anyone! More

Friendly, honest people. No sales pressure. Great service.. Knowledgeable people. Friendly cashiers. Helpful people. Waiting room could use some improvement. No sales pressure. Great service.. Knowledgeable people. Friendly cashiers. Helpful people. Waiting room could use some improvement. More

Our 2024 Is the third vehicle we’ve purchased at this dealership and with Barry London. Everyone at MB of Hagerstown has always treated us well. Barry is very concerned about the sale and making sure the dealership and with Barry London. Everyone at MB of Hagerstown has always treated us well. Barry is very concerned about the sale and making sure the car buying experience goes well. We highly recommend Barry and the rest of the dealership crew if you’re looking for a Mercedes. More

Thank you Barry London! What a great experience with the purchase of our beautiful Mercedes. You made the process so special and easy. Your knowledge of Mercedes and how eve What a great experience with the purchase of our beautiful Mercedes. You made the process so special and easy. Your knowledge of Mercedes and how everything works from purchase to setting up everything is amazing! Thanks again, Melody & Greg More

The sales agent that my wife and I worked with (Barry London) was very knowledgeable about the vehicle we were interested in before, during and after the test drive. He did not try to pressure us into p London) was very knowledgeable about the vehicle we were interested in before, during and after the test drive. He did not try to pressure us into purchasing the vehicle and was very flexible and helpful with finalizing the sale and arranging for us to pick up our new car at our convenience. The only sore spot I have with the dealership is in the area of getting information about the service and maintenance on out new GLC-300. This seems to be a grey area. Barry gave me the name and phone number of a service writer (name of Alex) at this dealership, but so far both times that I have called him I had to leave a message. I provided my personal information (phone# and email) but have never received a return call from him to answer some of my service-related questions. More

Loved working with MB of Hagerstown,loved working with Barry in sales,professional an very informative. Would highly recommend to anyone!@ Barry in sales,professional an very informative. Would highly recommend to anyone!@ More

Kyle made it real easy to work with to get our purchase. The vehicle caught our eye and Kyle was there instantly to assist us, we did not have to go looking for a salesman. We were treated with respect. At The vehicle caught our eye and Kyle was there instantly to assist us, we did not have to go looking for a salesman. We were treated with respect. At closing I made it evident that we were not purchasing extra stuff and neither Kyle or Christine pushed anything, which was a relief as that gets annoying when others try that. The best part is the chocolate that we received at the end of the transaction, really helped justify writing that check. Thank You More