Mercedes-Benz of Hagerstown

They stayed until almost 9pm to make the sale and were extremely nice and thorough in the process. My parents are long-time customers of the dealership and have never had an issue. The car is in wonderf extremely nice and thorough in the process. My parents are long-time customers of the dealership and have never had an issue. The car is in wonderful condition. I am more than pleased!! More

Barry was great! He truly exceeded my husband's expectations and mine in changing the tag, readying the car to be purchased and driven home; all accomplished with a broad smile and energy, such ent expectations and mine in changing the tag, readying the car to be purchased and driven home; all accomplished with a broad smile and energy, such enthusiasm while in torrents of rain!! Barry, you are a true professional and we appreciate you for treating us like you've known us forever! You know your profession thoroughly and you enjoy doing it while having fun doing it. Thank you Barry! Sam and Michelle More

My experience with Mike Lavrenchik was very pleasant. He was helpful and did not push the sale. This approach was greatly appreciated. I felt listened to and I believe I received a fair deal. I would rec was helpful and did not push the sale. This approach was greatly appreciated. I felt listened to and I believe I received a fair deal. I would recommend Mike and the dealership to others. My experience with Justin Harbert for the finance portion of the sale was equally as pleasant. He explained the forms well and checked to make sure I understood the documents. It is evident that this dealership respects women where many many other dealerships do not. Thank you for a terrific experience all around. More

My wife and I heard about the promotions that Mercedes Benz had for new and used cars so went to Hagerstown to visit and check things out. I called the dealership prior to going and spoke with Bary Londo Benz had for new and used cars so went to Hagerstown to visit and check things out. I called the dealership prior to going and spoke with Bary London and he told me about the various promotions, deals, and cars available. I set up an appointment and we met with Barry and tried out a few cars. Barry is extremely knowledgable about the various models that Mercedes offers and soon had us looking and driving cars that we were very interested in. We have now just purchased a certified, pre-owned 2012 and we are most pleased. Barry was very helpful throughout the process and was never pressuring my wife and I to purchase anything. Rob Buchanan was also very helpful during the 'paperwork' phase of the purchase and helped us immensely with buying the right service plan for our new car. We strongly recommend Hagerstown Mercedes and rate our experience as "A-1" in all aspects. More

Mr. Barry London responded immideatly to my e-mail. We arrived and he welcomed us at the dealership. His explanations to our technical questions about the car, to the financal options we had were excellen arrived and he welcomed us at the dealership. His explanations to our technical questions about the car, to the financal options we had were excellent and he made us feeling very comfortable in the showroom. We highly can recommend the company and there sales staff. More

Barry did a wonderful job with customer service. I never felt as if I was being "sold". His non-pushy demeanor earned him a sale. felt as if I was being "sold". His non-pushy demeanor earned him a sale. More

I wanted to add my review regarding our sales experience last May with Mercedes Benz of Hagerstown. We were intending to go into the dealership to pick up our umbrella, but instead picked up a new car AND a last May with Mercedes Benz of Hagerstown. We were intending to go into the dealership to pick up our umbrella, but instead picked up a new car AND and umbrella! So yes, we had a great time while we were there and were treated roaylly by Barry London. He anticipated and fulfilled our needs and wishes and made everything happen. Additionally he worked to obtain the best trade-in value for our previous Benz. We're very happy we stopped by and not surprisingly, we have gotten far more use and enjoyment out of our new car than we have gotten out of our new umbrella. Thanks for the fun day and the great car! More

Hi there, I am return customer to this dealership. I Hi there, I am return customer to this dealership. I started my day at Mercedes with a routine maintenance for my SLK 350. At which time, I was war Hi there, I am return customer to this dealership. I started my day at Mercedes with a routine maintenance for my SLK 350. At which time, I was warmly welcomed by Marty and Alex and as usual provided all we needed for my daughter and I to go shopping downtown while the car was serviced. Of course, it was completed right on time as we discussed. From there, I went to say hello to Wes Whetstone. He had helped us on two previous purchases and it was nice to see him again. We had discussed via email perhaps trading from a 2 seat convertible to a sedan, as our family status had changed. Wes showed different options to consider and as previously, allowed us to browse and think on things as freely and as helpful as possible. It was hard to turn down the great accomodation of the 2012 C class sedan but my heart fell for a 4 seat CLK convertible from 2009. 4 hours later, my daughter and I drove this car off the lot! The dealership gave us a great trade in value for the SLK and Austin secured a great financing package for us. What a great team to work with! Wes is a family man, professional in every way, yet easy and friendly to talk with. He is knowledgable and courteous. If you want a pleasant car buying experience go see Wes Whetstone and a great Mercedes dealership!!! More

Weds was patient and excellent to work with. His attention to detail and his demeanor made my daughter and I feel welcomed. The process was quick and painless. attention to detail and his demeanor made my daughter and I feel welcomed. The process was quick and painless. More

We recently bought a pre-owned car from Barry London and although it was our first buying experience with Mr. London, we were treated as though we were old friends. Barry's no pressure, friendly manner mad although it was our first buying experience with Mr. London, we were treated as though we were old friends. Barry's no pressure, friendly manner made the entire purchase experience really enjoyable. We are very pleased with our car and have recommended Barry to all our friends. More