Mercedes-Benz of Hagerstown

Had an excellent service from Mike. He was very helpful and cordial and knowledgeable. He took gave us all the time we needed and explained everything in detail to us. He's the best. and cordial and knowledgeable. He took gave us all the time we needed and explained everything in detail to us. He's the best. More

This was the best car buying experience I have had. In fact, I could even say it was enjoyable. Andre was professional, knowledgable, informative and respectful of our time. The overall process was extr fact, I could even say it was enjoyable. Andre was professional, knowledgable, informative and respectful of our time. The overall process was extremely fast; the employees partner to ensure a seamless buying experience. More

This is the 4th new Benz I have leased from MB of Hagerstown. First off, Barry London and Austin Shemon are awesome to deal with. Barry is not only well versed in his own product, he is also able t Hagerstown. First off, Barry London and Austin Shemon are awesome to deal with. Barry is not only well versed in his own product, he is also able to give comparisons to comparable vehicles the competition may offer. Due to the vehicle I was looking for not being in stock, Barry and the General Manager had to locate the vehicle from other sources. Barry kept me informed during the whole process as to the progress of finding the vehicle I was seeking. Once the vehicle was obtained, Barry took the time to explain all the nuances that went with this vehicle, even setting of my phone bluetooth and Sirius for me. I was made to feel that if I had any other questions after delivery, I could call Barry for assistance. As far as the paperwork process, Austin went out of his way to explain all the numbers and even saved me money with the prepaid maintenance option. I am sure I will be treated the same for any service appointments I will need in the future. More

We went to this dealership to test drive a GLK and ended up buying an ML 350. Mike, Wes and Rob were all very helpful and answered all of our questions. They were very professional and we never felt like up buying an ML 350. Mike, Wes and Rob were all very helpful and answered all of our questions. They were very professional and we never felt like we were being pushed into buying a vehicle from them. They really worked with us to find the best vehicle that suited our needs. We bought from them; not only because of the many services that they provide but the price was hard to beat and they gave us a great deal on our trade. The entire transaction was made so easy and they took care of everything. It was a very good experience and I would buy from them again. Wes even called us 2 days after delivery to make sure everything was ok and to see if we had any questions. We love our ML 350 just about as much as the wonderful box of chocolate we also got from them! More

I have purchased or leased 13 cars from this dealership and every experience has been unparallelled. They are responsive, polite and the service department is in a class bu itself. and every experience has been unparallelled. They are responsive, polite and the service department is in a class bu itself. More

This has to be one of the friendliest dealerships we have ever dealt with when trading cars.. The service was great and the salesmen were polite. This dealership was not pushing on sales and they even worked ever dealt with when trading cars.. The service was great and the salesmen were polite. This dealership was not pushing on sales and they even worked two days to get us the best price they could on our trade.. We would like to say thank you for all the hard work especially Wes Whetstone and Rob Buchanan.. More

Andre is extremely knowledgable and was a tremendous help in the decision process. I would highly recommend Mercedes Benz of Hagerstown and Andre Taylor to any prospective customer. Eric & Joy Lester in the decision process. I would highly recommend Mercedes Benz of Hagerstown and Andre Taylor to any prospective customer. Eric & Joy Lester More

This is the best car buying experience I have ever had. From putting together the deal to delivery of the vehicle, Mike Lavrenchik went above and beyond to make sure we were satisfied. He's very professio From putting together the deal to delivery of the vehicle, Mike Lavrenchik went above and beyond to make sure we were satisfied. He's very professional, knowledgable and friendly. I will not hesitate to recommend MB of Hagerstown. Well done. More

Mr. Whetstone made us feel very comfortable and was very professional. The dealership was so easy to deal with and they are there to meet your every need. we would most diffently recommend to all of all fri professional. The dealership was so easy to deal with and they are there to meet your every need. we would most diffently recommend to all of all friends. More

After spending most of the day new car shopping in nearby areas at various comparable make/model dealerships, I stopped at Mercedes-Benz of Hagerstown and was greeted by a team of remarkable professionals. areas at various comparable make/model dealerships, I stopped at Mercedes-Benz of Hagerstown and was greeted by a team of remarkable professionals. Their hometown professionalism, honesty, detailed knowledge of the vehicles and willingness to ensure that I was happy with my purchase resulted in my best car buying experience to date. Mike Lavrenchik is a true seasoned professional that cares more about the customers experience than the sale (truly unique)! More