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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,506 reviews
February 05, 2022
There is a friendly and welcoming atmosphere when you arrive at Mercedes-Benz of Hagerstown. arrive at Mercedes-Benz of Hagerstown. More
by char15_20
Employees Worked With
February 05, 2022
It was a pleasure dealing with Mr.White.He helped us It was a pleasure dealing with Mr.White. He helped us with building our beautiful G wagon. Thank you It was a pleasure dealing with Mr.White. He helped us with building our beautiful G wagon. Thank you More
by imtiaznazia14
Employees Worked With
February 01, 2022
Promptly accepted my request for checking my car. Took care of my concern. Fixed the tire while I waited. Drove off safely. The charge was reasonable. Thanks! care of my concern. Fixed the tire while I waited. Drove off safely. The charge was reasonable. Thanks! More
by jrfhealth
Employees Worked With
January 31, 2022
Kyle was a great help in the purchase of our 2021 c300 including delivery to our office. Very professional and courteous including delivery to our office. Very professional and courteous More
by Lovins
January 27, 2022
Great service when trying to find a car with everything we wanted! Very professional and knowledgeable. Thank you! we wanted! Very professional and knowledgeable. Thank you! More
by Lbcb
Employees Worked With
January 26, 2022
While we had a good idea of the model we wished to purchase, Kyle made it rather simple to make that decision, and with no pressure. It was an enjoyable experience, and I would (and will) recommend b purchase, Kyle made it rather simple to make that decision, and with no pressure. It was an enjoyable experience, and I would (and will) recommend both Kyle and Hagerstown Mercedes at every opportunity. More
by mcapps522
Employees Worked With
January 25, 2022
Barry was great and made the car buying experience incredibly comfortable and easy. Very happy with my purchase and would highly recommend this dealership! incredibly comfortable and easy. Very happy with my purchase and would highly recommend this dealership! More
by willalton
Employees Worked With
January 24, 2022
Rob went above and beyond in helping us with our trade. We had a complicated situation with a trade from a different state and going from personal to commercial, but Rob was relentless in making sure every We had a complicated situation with a trade from a different state and going from personal to commercial, but Rob was relentless in making sure everything was as smooth as possible. He walked us through all of the options and scenarios to make sure we were making the best financial decisions and he was very patient with us in figuring it out. We'd definitely be back to MB of Hagerstown to see what else Rob can help us with in the future! More
by drueb
Employees Worked With
January 13, 2022
Very pleased by the service provided by Kyle Swanson working with me to purchase my next vehicle! Very responsive and knowledgeable! working with me to purchase my next vehicle! Very responsive and knowledgeable! More
by Chris
January 12, 2022
First Class Service delivered by First Rate People. Barry London and Austin Shemon could not have been any more helpful. We recommend MB of Hagerstown as your stop for the BEST or Nothing Else. London and Austin Shemon could not have been any more helpful. We recommend MB of Hagerstown as your stop for the BEST or Nothing Else. More
by jim@grcgc.com
Employees Worked With
