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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,506 reviews

July 17, 2021

They made the purchase of my Mercedes convertible very easy. They were efficient and friendly and I would recommend them to others for a future purchase. More

by bev.chado
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for the excellent feedback and for choosing Mercedes-Benz of Hagerstown! We're glad we could be of service, and we hope you enjoy your beautiful new Mercedes convertible!

July 16, 2021

Had a great experience with Kyle and Hagerstown Mercedes. It was without a doubt the fastest and easiest car buying experience and process I’ve been through. They worked with me on every aspect and helped sh More

by jakewbarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 16, 2021 -

Mercedes-Benz of Hagerstown responded

Thanks so much for your great review of Mercedes-Benz of Hagerstown! We're very pleased that you enjoyed working with Kyle and that the car buying process was so efficient. We love to hear such great news. Wishing you the best.

July 16, 2021

We had a very wonderful sales experience and received a far amount for our trade. This being our first MB, Barry took a lot of his time to show us the ins and outs of the vehicle. He was very professional More

by ekiss2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Mercedes-Benz of Hagerstown responded

Congratulations on your new Mercedes-Benz! We're so happy to hear that Barry and Daniel could provide an informative and seamless car-buying experience - that's what we strive for! Enjoy the new ride and have a great day! - Mercedes-Benz of Hagerstown

July 16, 2021

I purchased my GLC300 at Hagerstown Mercedes, Barry is very professional and efficient, he is very knowledgeable about the car, his introduction is precise and easy to follow. I’ve had a nice purchasing e More

by qingfei37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 16, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for posting about your experience at Mercedes-Benz of Hagerstown. We're glad to hear that Barry walked you through the purchase of your Mercedes-Benz GLC300 and we wish you safe travels!

July 15, 2021

Rob and the team at Mercedes Benz exceeded my expectations during my recent visit. It was my first time, but they were so welcoming and made me feel right at home. Rob was extremely professional More

by Hfitz0606
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 16, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Rob and the Mercedes-Benz of Hagerstown team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

July 12, 2021

You would hope and expect service of the highest standards, in-depth knowledge of all aspects during the purchase of a Mercedes- Benz, and superior personal attention. Barry Landon and Tony Mills de More

by hpkempe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 12, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for stopping by to post a great review. We are happy to hear that Barry and Tony's service stood out to you and that they earned your recommendation. Congratulations on your new vehicle! All of us at Mercedes-Benz of Hagerstown appreciate your business.

July 09, 2021

Barry was awesome! This was by far the best car buying experience I have ever had. Barry took the time to show me all of the features of my car and help me set up everything from the navigation system to More

by sharonrauch81
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 12, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for reviewing Mercedes-Benz of Hagerstown, Sharon! We're so glad to hear that Barry was such an asset during your recent purchase. Safe travels in your new ride, and we'll see you again next time!

July 08, 2021

Rob was easy to work with he was very professional and made the buying process very smooth. We are very pleased with the service we received from Mercedes-Benz of Hagerstown. More

by Susanthebroker2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you so much for taking the time to let us know how happy you are with your experience! Providing a seamless car-buying experience is what we strive for so we will be sure to let Rob know you appreciated his help. All of us at Mercedes-Benz of Hagerstown appreciate your support and hope to see you next time!

July 08, 2021

It was great working with Rob on my purchase. He was very responsive to my questions and returned calls quickly. He made the purchasing process very easy! I highly recommend Mercedes-Benz of Hagerstown's tea More

by Ferguson2955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with Rob and our team at Mercedes-Benz of Hagerstown, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

July 08, 2021

The dealership was great! They stayed past closing time to finish the sale due to my late arrival because of the distance I had to travel after work to purchase the vehicle at their location. Shannon and More

by Kfalkosky
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dorian
Jul 08, 2021 -

Mercedes-Benz of Hagerstown responded

Thank you for trusting Mercedes-Benz of Hagerstown with your business. We're thrilled to hear that Shannon and Rob were able to get you into a vehicle that suits your needs. Congratulations and safe travels!

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