Mercedes-Benz of Hagerstown

What a great experience it was to purchase my car from this dealership. The car was delivered to my door from Hagerstown, Barry London took several hours to familiarize me with all the gadgets, was very this dealership. The car was delivered to my door from Hagerstown, Barry London took several hours to familiarize me with all the gadgets, was very patient and thorough. He had even programmed options for me and nailed it on all counts.. This was my second time buying from this company and hopefully it won't be my last. More

A great team - from sales to finance to service - a smooth easy process. Every question answered. My second Mercedes - I will be back for my next. smooth easy process. Every question answered. My second Mercedes - I will be back for my next. More

I recently purchased a 2021 AMG C43 from Mercedes-Benz of Hagerstown, and overall I had a very positive experience working with Barry London. What made the experience great? - At the beginning of the pur Hagerstown, and overall I had a very positive experience working with Barry London. What made the experience great? - At the beginning of the purchase process, Barry emailed me an iPacket for the C43, containing the VIN, some photos, the mileage, and the contents of the window sticker. This document was a helpful resource throughout the purchase process. - Barry was especially responsive over text messages and emails. - I got ~10% off MSRP on the vehicle. - Barry saved me time by taking care of little things, like installing the all weather mats I'd purchased and setting up the Mercedes Me Connect app. - I purchased the car remotely, and Barry recommended a transporter and helped coordinate the vehicle shipment. More

Buying a car from Mercedes of Hagerstown was effortless and pleasant. We experienced this process as entirely enjoyable. Barry London was so easy to work with and easygoing. Thank you Barry and Mercedes of and pleasant. We experienced this process as entirely enjoyable. Barry London was so easy to work with and easygoing. Thank you Barry and Mercedes of Hagerstown. More

Another great experience at MB of Hagerstown which explains why we have been customers since 1997. Barry is a true professional. He took the time to find a car with all the options that we wanted. explains why we have been customers since 1997. Barry is a true professional. He took the time to find a car with all the options that we wanted. At delivery, he walked us thru all the features and benefits of the car. The Finance Department was also great to work with in that they made sure we understood all the terms. The whole experience was completely positive and stress-free. The entire team here truly represents the 'best of the best." More

We upgraded from our 2017 GLE to a 2021 GLS. Our salesman, Rob Edmonds, and General Manager, Justin Harbert, made the buying process quick and easy. The attention they show to their customers is co salesman, Rob Edmonds, and General Manager, Justin Harbert, made the buying process quick and easy. The attention they show to their customers is commendable and they continue to follow up to ensure our satisfaction. I also need to comment on the outstanding service department. Sales Liaison, Lisa Stonebraker, has a loaner ready to go if needed and keeps us updated on the service process and completion time. The entire staff is a pleasure to deal with and it is true .... “you get what you pay for” and in our case it is a friendly, top notch dealership. It is convenient to have a dealership of this caliber in Washington County, MD. More

The guys were great. Got a fair trade in and bought car all in about a hour. Unbelievable! I have never had such a easy car buying experience and I have bought a lot of cars. I recommend this company hands all in about a hour. Unbelievable! I have never had such a easy car buying experience and I have bought a lot of cars. I recommend this company hands down. More

The customer service was great. I was in and out in less than 2 hours! The entire experience was pleasant and I am glad I drove onto the parking lot! than 2 hours! The entire experience was pleasant and I am glad I drove onto the parking lot! More

Rob quickly replied to my requests for information about the used Honda I was interested in. Everything went smooth and my knee to me car was delivered to me. the used Honda I was interested in. Everything went smooth and my knee to me car was delivered to me. More

It has been very nice experience buying an SUV at Mercedes-Benz. And also having Barry London as my salesman was very educational. He is so knowledgeable and can easily answer any questions one may Mercedes-Benz. And also having Barry London as my salesman was very educational. He is so knowledgeable and can easily answer any questions one may have!! Will definitely return to Mercedes and refer people to Mercedes! More