Back

Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,490 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
Contact Dealership

1955 Dual Highway

Hagerstown, MD

21740

Directions

By Type

Showing 2,490 reviews

September 03, 2019

Best Experience- Thank you Mercedes-Benz of Hagerstown! Thank you, Rob Edmonds, for helping me purchase my very first Mercedes and making my experience amazing (because we all know buying a car can sometime More

by oliviaediamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Mercedes-Benz of Hagerstown responded

Hello, we're glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

September 02, 2019

Great experience and such a beautiful SUV I had a wonderful experience. Everyone was extremely pleasant. Rob was a pleasure to work with, and we found out we are neighbors who like hockey. It More

by anturpin84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

Hello, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

September 01, 2019

Great Buying Experience Thank you, Rob Edmonds, for helping us purchase our GLC 300. Car buying is NOT our favorite activity but Rob made the whole process manageable! We f More

by BraddockKim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2019

Quietest ride ever!! Mike Lavrenchik could not have been more helpful. This is our first Mercedes-Benz. We are now converts to this sweet ride. My husband wanted a quie More

by woodsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Tony Mills
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely value your business and look forward to your next visit!

August 29, 2019

Awesome Service at Younger Mercedes Thank you so much for your amazing courtesy, care, and assistance, Barry. You did such a terrific job of ensuring that proper communication was in pla More

by tripp.dinicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 28, 2019

Absoulately amazing! Kyle was extremely nice to work with and was really sweet and very responsive to any questions and concerns i had through the whole buying process! More

by Sciontc4evr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you have any further questions, please don't hesitate to reach out!

August 28, 2019

Mercedes fan for 40 years My wife and I Purchased our first Mercedes when Younger was located in Downtown Hagerstown. There is a reason we have been repeat customers for these More

by loafen75
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

August 28, 2019

Excellent buying experience. We just leased our third vehicle from MB Hagerstown. Our sales consultant Barry London is knowledgeable, very helpful and most importantly straight fo More

by PhilGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2019

Love my new C-Class! Barry and Tony were awesome! Super helpful, answered all my questions, and went out of their way to make sure my husband I were happy with our purchas More

by Kristyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Aug 27, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

August 24, 2019

Great experience with Dealership They made my buying of the vehicle so easy. They came to my home with vehicle and paperwork it was over a two hours drive for them thank you. More

by davvon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Mercedes-Benz of Hagerstown responded

Hello, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

...
95
...