Mercedes-Benz of Hagerstown

FINDING THE RIGHT CAR LEAD US TO THE RIGHT DEALERSHIP Already owning a Mercedes, I was always impressed by the service provided when in need of maintenance or service. When searching for a new Mercedes, Already owning a Mercedes, I was always impressed by the service provided when in need of maintenance or service. When searching for a new Mercedes, we did our initial search online and found the vehicle that checked all of our boxes in terms of style and amenities. After finding a car that interested us at Mercedes Benz - Hagerstown, we initiated a call to the dealership to arrange to come see the car and was fortunate to have Rob Edmonds as our sales associate. Rob not only listened to what mattered to us in our purchase but his knowledge of the Mercedes brand, products offered and specifically the vehicle we were viewing, was impressive. During our visit, we also had the privilege of working with Austin Shemon in the financing department. The manager came around while we were in the process of doing paperwork to make sure we were satisfied with the process. As we drove away in our new car, we felt this was the best car buying experience we have had and we feel Rob Edmonds is reason for that. More

Turly Professionsal Barry London is the epitome of sales professionalism. He's not pushy, but yet he is 101% knowledgeable about the car product that he sells. There wa Barry London is the epitome of sales professionalism. He's not pushy, but yet he is 101% knowledgeable about the car product that he sells. There wasn't a question about the car's features that he couldn't answer, and was always available to offer anything additional. Austin Shemon is THAT guy in finance. Not only does he know the sales product, but his financial acumen is second to none. He went over all the available aftermarket suggestions with detail that you can understand without having to ask twice. When you have a combination of two professionals such as these...not only are they successful, but you win at your purchase every time Thanks again for everything fellas...I appreciate it....even on a rainy day! -Dwight. More

Great experience at MB Hagerstown! Thanks for you help in getting us in an upgrade vehicle! Great service from Barry and good price on the vehicle! Thanks for you help in getting us in an upgrade vehicle! Great service from Barry and good price on the vehicle! More

Fabulous Experience!! I would like to give high praise to my salesman, Barry London. He went over and above working with me on ending my current car lease and purchasing a I would like to give high praise to my salesman, Barry London. He went over and above working with me on ending my current car lease and purchasing a new vehicle. I am very indecisive, and Barry knew what I wanted and what I needed in order to make this deal work out for me. So, thank you for all your knowledge and experience, responding to all my never-ending requests and most of all for being PATIENT with me for months until I decided what I wanted to do!! Also special thank you to Justin and Austin!!! I love my car!! Nichole Cordell More

Is this really our car? Just wanted to say a great BIG Thank You to everyone at Mercedes-Benz of Hagerstown. Plus a extra special Thank You Michael Lavrenchik for his guidanc Just wanted to say a great BIG Thank You to everyone at Mercedes-Benz of Hagerstown. Plus a extra special Thank You Michael Lavrenchik for his guidance and tremendous patience with us Mercedes-Benz newbies. I've always wanted one and even had the GLC 300 on my vision board but didn't really believe it would happen until I walked into the dealership and was greeted by Mike. Although the first car we looked at was sold as we were still "thinking" Mike was able to find us another one that we liked even better! We could not be happier with the car or service we received at Mercedes-Benz of Hagerstown. Yes, This really is our car!! More

My 2nd Mercedes I traded in my 2011 Mercedes yesterday. I was extremely happy with my first Mercedes and dealership. So I bought another Mercedes. They made the proce I traded in my 2011 Mercedes yesterday. I was extremely happy with my first Mercedes and dealership. So I bought another Mercedes. They made the process easy! I'm looking forward having them maintain the car and keep me safe on the road. More

Barry made our car buying experience positive and informativ I had put off the purchase of a car because I do not enjoy the car buying experience. I knew what I wanted . Barry was very informative and positi I had put off the purchase of a car because I do not enjoy the car buying experience. I knew what I wanted . Barry was very informative and positive giving me the choice of two cars that fit my needs and desire. Overall it was a seamless experience. More

Excellent service and professionalism. The service was excellent and everyone is extremely professional. This was my first Mercedes and will definitely not be my last. Mercedes Benz of Hage The service was excellent and everyone is extremely professional. This was my first Mercedes and will definitely not be my last. Mercedes Benz of Hagerstown is the best dealership I have ever worked with. Thank you. More

Excellent Buying Experience! Barry London made my 1st buying experience with Mercedes a delight! Such a nice man and he really made me feel like family from the beginning. He mad Barry London made my 1st buying experience with Mercedes a delight! Such a nice man and he really made me feel like family from the beginning. He made everything a very smooth process. Thanks again! Mindy Roche More

Found Her! My wife and I made an appointment at MB in Hagerstown with Kyle Swanson to check out some cars. We were looking for a 2nd vehicle to help offload some My wife and I made an appointment at MB in Hagerstown with Kyle Swanson to check out some cars. We were looking for a 2nd vehicle to help offload some commuting miles. After looking at several options, we decided to think it over and promised to follow up. Later that day I sent a text with the model and options we wanted. Within a few days- they found the car, brought it in and we signed the paperwork. Super accommodating and efficient. My kind of buying experience. More