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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,506 reviews

August 29, 2019

Awesome Service at Younger Mercedes Thank you so much for your amazing courtesy, care, and assistance, Barry. You did such a terrific job of ensuring that proper communication was in pla More

by tripp.dinicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 28, 2019

Mercedes fan for 40 years My wife and I Purchased our first Mercedes when Younger was located in Downtown Hagerstown. There is a reason we have been repeat customers for these More

by loafen75
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

August 28, 2019

Absoulately amazing! Kyle was extremely nice to work with and was really sweet and very responsive to any questions and concerns i had through the whole buying process! More

by Sciontc4evr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you have any further questions, please don't hesitate to reach out!

August 28, 2019

Excellent buying experience. We just leased our third vehicle from MB Hagerstown. Our sales consultant Barry London is knowledgeable, very helpful and most importantly straight fo More

by PhilGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Sep 03, 2019 -

Mercedes-Benz of Hagerstown responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2019

Love my new C-Class! Barry and Tony were awesome! Super helpful, answered all my questions, and went out of their way to make sure my husband I were happy with our purchas More

by Kristyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Aug 27, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

August 24, 2019

First new car for us. Very patient and answered all of questions. Rob and Tony both spent a lot of time comparing a lease to a purchase and explained how many of the optio More

by billpowers
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Mercedes-Benz of Hagerstown responded

Hi there, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2019

Great experience with Dealership They made my buying of the vehicle so easy. They came to my home with vehicle and paperwork it was over a two hours drive for them thank you. More

by davvon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Mercedes-Benz of Hagerstown responded

Hello, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

August 16, 2019

1st Time MB Owner Rob was excellent. His interest was to get us into a car that would work for us. Give us all the options for us to make our decision. He was a pleasur More

by jbr.richards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Aug 19, 2019 -

Mercedes-Benz of Hagerstown responded

Hi there! We're so happy we were able to help you out! Until the next time we meet, take care!

August 14, 2019

A Dream come through Met an angel Kyle Swanson who worked so hard to get me into my dream GLS 450.Mercedes/Benz Hagerstown is the place to stop by next time. Enjoy the exc More

by patience.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Aug 14, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

August 10, 2019

Always a great experience I have been going to this dealership for almost ten years, My first visit there was to find and hopefully buy my First Mercedes. I was greeted by Mic More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Chad Walters
Aug 14, 2019 -

Mercedes-Benz of Hagerstown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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