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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,490 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,490 reviews

August 02, 2019

The Hagerstown Mercedes Benz dealership is second to none!! We buy every vehicle from Barry at the Hagerstown dealership. They bend over backwards to provide the best service. Tony in finance is just awesome!!! More

by jreed12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Aug 06, 2019 -

Mercedes-Benz of Hagerstown responded

Hello, we're glad to hear you enjoyed your visit. We're looking forward to your next visit with us!

July 28, 2019

Very good to do business with Barry, Tony and Austin were great to deal with. The buying experience there was pleasant, smooth and efficient. I would highly recommend Mercedes of H More

by rhenderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 30, 2019 -

Mercedes-Benz of Hagerstown responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 27, 2019

Great all around! Rob Edmonds And Tony Mills were great! Glad we drove out to Hagerstown to check out the dealership! Thanks for the great customer service, much appre More

by amymblaylock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 30, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We hope you have a great day!

July 26, 2019

Another great experience at MB of Hagerstown Second car purchased with Mr. London - he is amazing and really goes out if his way to make the experience/process seamless! I wouldn’t purchase from More

by DeadreC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 26, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 25, 2019

Perfect It was short,sweet and to the point! Ordered a couple months ago and things went smoothly! Thanks to all for a punctual and professional experience! More

by steveshoe0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Mercedes-Benz of Hagerstown responded

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

July 25, 2019

Great experience Kyle was great to work with. One of the best experiences I've ever had buying a car. No pressure, very professional and I got a great deal on my E450 More

by kobbe
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Mercedes-Benz of Hagerstown responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 23, 2019

Service was excellent. Rob Edmonds was my salesperson. He listened to what I wanted and needed in a vehicle and he did whatever he needed to do to deliver that to me. He More

by LEMNAH20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 26, 2019 -

Mercedes-Benz of Hagerstown responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2019

Exceptional Service Mike is nothing short of the BEST. My husband and I have bought over 6 cars at the Mercedes Benz of Hagerstown and we always have a fantastic experien More

by kikikontos40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Jul 22, 2019 -

Mercedes-Benz of Hagerstown responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2019

Outstanding Experience! We saw the mercedes we wanted on-line with the all the options and colors we wanted, we spoke with Shannon Dorian, who assisted us with the process. More

by Maria Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dorian
Jul 18, 2019 -

Mercedes-Benz of Hagerstown responded

Wow, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 18, 2019

Excellent Dealership! If you are in the market for a new or used Mercedes, Mercedes-Benz of Hagerstown is THE place to go. It was a pleasure purchasing a car from Rob Edmo More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Mercedes-Benz of Hagerstown responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

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