Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The quality this dealer holds their cars to is laughable. Their inspection report did not have any specific information about the car. I have no problem disagreeing on a price and walking away, but I don’t a Their inspection report did not have any specific information about the car. I have no problem disagreeing on a price and walking away, but I don’t appreciate the way Mike Perez spoke to me and addressed my concerns with the car I was interested in. I came to zeigler because they’re known for their great service and hold their cars to a high standard. This dealership showed me otherwise. I’ve had better experiences at off brand dealerships. Will never buy a car from Zeigler. More
Kirk was excellent getting my car fixed as promised. please remove my last review, everything is great now!!! Kirk promised my owners manual, and extra key as promised. Thanks again!!!!! please remove my last review, everything is great now!!! Kirk promised my owners manual, and extra key as promised. Thanks again!!!!! More
We can’t say enough about the service we have received at this dealership. From sales to service to the general manager, Mike Connolly, every aspect of the car buying experience is excellent. Mike has gone this dealership. From sales to service to the general manager, Mike Connolly, every aspect of the car buying experience is excellent. Mike has gone out of his way to address every question and concern we’ve had throughout the process. Everyone here is the best. More
Piotr was amazing. He was concerned for me regarding my previous car and getting inspection done so there was no surprises when it came to the day of purchase. Also, fluent in both, Polish and English whic previous car and getting inspection done so there was no surprises when it came to the day of purchase. Also, fluent in both, Polish and English which made things easier and smoother. Highly recommend More
All work was performed sufficiently, and car was All work was performed sufficiently, and car was cleaned. The only thing that wasn’t done, was the replacement of the engine air filter. There was All work was performed sufficiently, and car was cleaned. The only thing that wasn’t done, was the replacement of the engine air filter. There was a good reason for that. Great job. More
Payton is an incredible salesman who made me feel well taken care of. I didn’t feel pressured, and the entire purchase process was exciting and enjoyable. Couldn’t recommend more highly! taken care of. I didn’t feel pressured, and the entire purchase process was exciting and enjoyable. Couldn’t recommend more highly! More
We purchased our second vehicle from Mercedes Benz of Hoffman Estates on Saturday, November 21. The relationship we have established with our client representative, Ms. Stephanie Smith is the reason we Hoffman Estates on Saturday, November 21. The relationship we have established with our client representative, Ms. Stephanie Smith is the reason we travel 6 hours. The entire staff is professional and courteous and exemplify the best in a vehicle purchase experience! More
Thank you for a great car purchase experience at Mercedes Benz of Hoffman Estate. Also want to “Thank” Mike Connolly and his team for making this transparent and honest deal ! Always would recommend this pl Benz of Hoffman Estate. Also want to “Thank” Mike Connolly and his team for making this transparent and honest deal ! Always would recommend this place of business for your Mercedes experience! More
My service rep, Ky, was excellent at communicating with me each day. It took from Monday to Friday to complete my service list because certain parts had to be ordered. Ky provided a loaner vehicle and did me each day. It took from Monday to Friday to complete my service list because certain parts had to be ordered. Ky provided a loaner vehicle and did his best to get the parts to the dealership. Everything was excellent with the exception of the bumpers. My major disappointment is with Mercedes-Benz on the design of the CL550. Both my front and rear bumper intermittently become loose and the bumper detaches and has to be pushed back in place, including sensors. The solution offered was to out source this repair to a body shop. Mercedes should fix there own design flaws. More
What a great Dealership! Payton and Matt were great to work with. They knew what I wanted and delivered, which made my car-buying experience seem easy. work with. They knew what I wanted and delivered, which made my car-buying experience seem easy. More