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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,136 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,136 reviews
December 22, 2020
Kirk was excellent getting my car fixed as promised. please remove my last review, everything is great now!!! Kirk promised my owners manual, and extra key as promised. Thanks again!!!!! please remove my last review, everything is great now!!! Kirk promised my owners manual, and extra key as promised. Thanks again!!!!! More
by Mhughes
Employees Worked With
Helpful December 13, 2020
We can’t say enough about the service we have received at this dealership. From sales to service to the general manager, Mike Connolly, every aspect of the car buying experience is excellent. Mike has gone this dealership. From sales to service to the general manager, Mike Connolly, every aspect of the car buying experience is excellent. Mike has gone out of his way to address every question and concern we’ve had throughout the process. Everyone here is the best. More
by jandaallenson
December 11, 2020
Piotr was amazing. He was concerned for me regarding my previous car and getting inspection done so there was no surprises when it came to the day of purchase. Also, fluent in both, Polish and English whic previous car and getting inspection done so there was no surprises when it came to the day of purchase. Also, fluent in both, Polish and English which made things easier and smoother. Highly recommend More
by Kat Vigneau
Employees Worked With
Piotr Siemieniuk
November 30, 2020
All work was performed sufficiently, and car was All work was performed sufficiently, and car was cleaned. The only thing that wasn’t done, was the replacement of the engine air filter. There was All work was performed sufficiently, and car was cleaned. The only thing that wasn’t done, was the replacement of the engine air filter. There was a good reason for that. Great job. More
by Anthony
Employees Worked With
Other Employees :
I only dealt with the Service and Parts Departments.
November 27, 2020
Payton is an incredible salesman who made me feel well taken care of. I didn’t feel pressured, and the entire purchase process was exciting and enjoyable. Couldn’t recommend more highly! taken care of. I didn’t feel pressured, and the entire purchase process was exciting and enjoyable. Couldn’t recommend more highly! More
by Shaneprrlt
November 23, 2020
We purchased our second vehicle from Mercedes Benz of Hoffman Estates on Saturday, November 21. The relationship we have established with our client representative, Ms. Stephanie Smith is the reason we Hoffman Estates on Saturday, November 21. The relationship we have established with our client representative, Ms. Stephanie Smith is the reason we travel 6 hours. The entire staff is professional and courteous and exemplify the best in a vehicle purchase experience! More
by Charles665
Employees Worked With
Other Employees :
Stephanie Smith
November 14, 2020
Thank you for a great car purchase experience at Mercedes Benz of Hoffman Estate. Also want to “Thank” Mike Connolly and his team for making this transparent and honest deal ! Always would recommend this pl Benz of Hoffman Estate. Also want to “Thank” Mike Connolly and his team for making this transparent and honest deal ! Always would recommend this place of business for your Mercedes experience! More
by golubki08
November 02, 2020
My service rep, Ky, was excellent at communicating with me each day. It took from Monday to Friday to complete my service list because certain parts had to be ordered. Ky provided a loaner vehicle and did me each day. It took from Monday to Friday to complete my service list because certain parts had to be ordered. Ky provided a loaner vehicle and did his best to get the parts to the dealership. Everything was excellent with the exception of the bumpers. My major disappointment is with Mercedes-Benz on the design of the CL550. Both my front and rear bumper intermittently become loose and the bumper detaches and has to be pushed back in place, including sensors. The solution offered was to out source this repair to a body shop. Mercedes should fix there own design flaws. More
by blafreniercl550
Employees Worked With
Ky Gustafson
October 31, 2020
What a great Dealership! Payton and Matt were great to work with. They knew what I wanted and delivered, which made my car-buying experience seem easy. work with. They knew what I wanted and delivered, which made my car-buying experience seem easy. More
by Lissa
October 28, 2020
It was a great experience to shop at M-B of Hoffman Estates. The sales consultant Peter Fiorita was very patient with me and found me an excellent car. Product specialist Gabe Estrada was really help Estates. The sales consultant Peter Fiorita was very patient with me and found me an excellent car. Product specialist Gabe Estrada was really helpful , he answered all my questions and explained everything. As everyone else who worked with me had a high customer skills. I will recommend this dealership to my family and friends! Thank you! More
by hanz
