Mercedes-Benz of Natick

I’ve had such a great experience at the Mercedes Benz in Natick. Working with Charles made it really easy and smooth to build my dream car. He kept me up to date along the way about my cars status and made Natick. Working with Charles made it really easy and smooth to build my dream car. He kept me up to date along the way about my cars status and made sure I got exactly what I asked for. He also made me feel at ease most when he spoke of how safe a Mercedes is and always answered any questions I had in a prompt manner. Once my car came in, I met Jonny who is pretty much the doctor of Mercedes-Benz, and knows the car in and out. He taught me not only how to use all the neat features that came with the car, but he fully displayed how safe, reliable, and fun the GLC is. He took the time to show me EVERY little detail about the car and exercised great patience as I took it all in. Everyone’s attitude at this location is really top tier and I would recommend them to anyone! 10 out of 10 service! Thank you Charles and Jonny ! More

Love to learn the functions of the vehicle with Jonny Pham. He explained all details of the functions and showed us step by step. Nice to practice self parking function with him. Also a pleasure to work Pham. He explained all details of the functions and showed us step by step. Nice to practice self parking function with him. Also a pleasure to work with Vito to test drive the vehicle and get the deal done. More

Saena and Jonny were very helpful, polite, and patient with my purchase and lesson over my new Mercedes! Very pleased and excited from the moment we met. Very professional and customer focused commitment. with my purchase and lesson over my new Mercedes! Very pleased and excited from the moment we met. Very professional and customer focused commitment. More

Jonny was very helpful and good with explaining everything I needed to know as a first time Mercedes-Benz owner! Saena was so helpful guiding me throughout the entire purchasing process. everything I needed to know as a first time Mercedes-Benz owner! Saena was so helpful guiding me throughout the entire purchasing process. More

Nice people and clean dealership. Good at working with time constraints. Rafic Trawi was our salesman and went above and beyond our expectations by helping us secure a key from a prev Good at working with time constraints. Rafic Trawi was our salesman and went above and beyond our expectations by helping us secure a key from a previous owner of the vehicle we purchased. He was very professional, attentive and knowledgable. More

Very nice people. Sensitive to our timing needs. Well maintained and clean. Would reccomend to others. Sensitive to our timing needs. Well maintained and clean. Would reccomend to others. More

So grateful to have been paired up with such an honest & personable sales person like Charles . He shared his knowledge and helped me to get the best deal possible given the current market . Grateful to be personable sales person like Charles . He shared his knowledge and helped me to get the best deal possible given the current market . Grateful to be apart of the MB family . Do not hesitate to shop with Charles you will not be disappointed ! More

Jonny and Howard are excellent team members I ever met in car dealerships.where Johnny is an excellent trainer and Howard is a great salesperson. I have been very impressed by his honesty and hospitality an car dealerships.where Johnny is an excellent trainer and Howard is a great salesperson. I have been very impressed by his honesty and hospitality and knowledge. We love both of them. Most recommended team for any new owner. More

I would like to give a special shout-out to the outstanding individuals who made my experience at Mercedes-Benz of Natick truly exceptional. Sales representative Saena and technical specialist Jonn outstanding individuals who made my experience at Mercedes-Benz of Natick truly exceptional. Sales representative Saena and technical specialist Jonny were the epitome of professionalism and expertise. Saena's knowledge of the Mercedes-Benz lineup was impressive, and her ability to understand my preferences and guide me towards the perfect vehicle was unparalleled. She patiently answered all my questions, provided valuable insights, and made the entire car buying process enjoyable and stress-free. Jonny, the technical specialist, was a true expert when it came to the advanced technology and features of the Mercedes-Benz models. During the vehicle delivery, he demonstrated the various functionalities and safety features with precision, leaving me confident in my decision. His passion for the brand and commitment to ensuring I had a comprehensive understanding of the vehicle was truly commendable. More

Jonny was very patient in explaining and answering questions about my E350 together with my husband and I. He was able to answer all of my questions I had. questions about my E350 together with my husband and I. He was able to answer all of my questions I had. More