Mercedes-Benz of Natick

I purchased my first Mercedes vehicle with Charles. It's a great experience doing the test drive, and working with Charles and the Mercedes team (Daniel and Sonya) at Natick to make the deal. They are It's a great experience doing the test drive, and working with Charles and the Mercedes team (Daniel and Sonya) at Natick to make the deal. They are easy to work with, professional and patiently handled my requests. More

It was a great stop to pick up my 2023 GLC today, Jonny gave patient professional introduction for car feature and functionality in person in my car, although I had limited stop time due to my afternoon m gave patient professional introduction for car feature and functionality in person in my car, although I had limited stop time due to my afternoon meeting schedule. I and my wife appreciate his kind help, we all wanna give 5 star positive review for his service. More

I recently leased a new car, was helped by Franco. easy experience, and he went out of his way to drive from Mass. to the CT DMV to register the car and deliver to me. After sales support has been g easy experience, and he went out of his way to drive from Mass. to the CT DMV to register the car and deliver to me. After sales support has been great, with Jonny spending all the time necessary to help with getting the car set up for me and walking me through all the features. They've both been available via text with any questions ive had, and there have been plenty. I Highly recommend this team. More

I purchased a used GLA250 from Mercedes-Benz of Natick, and Rafi Trawi was my sales person. He was very helpful and professional throughout the process, accompanied us on our test drive, and made sure that and Rafi Trawi was my sales person. He was very helpful and professional throughout the process, accompanied us on our test drive, and made sure that all questions were answered. While some maintenance work was done on the car, Rafi went out of his way to keep me appraised of timing and pick-up date. We were very glad to have Rafi's professional services and would recommend him highly. More

Jonny and Saena were very helpful and ensured good quality of satisfaction in my purchase and lesson. Great experience and best of the best assistance! quality of satisfaction in my purchase and lesson. Great experience and best of the best assistance! More

Service was courteous and attentive. Only issue was a couple of delays waiting between appointments. Jonny and Charles were great Only issue was a couple of delays waiting between appointments. Jonny and Charles were great More

Very pleased with the entire organization. I would recommend Mercedes Benz Of Natick. To anyone interest in a new or used Mercedes. I would recommend Mercedes Benz Of Natick. To anyone interest in a new or used Mercedes. More

Interacted with many of their employees and things went very smoothly starting from the first contact using their web contact form all the way through the sales process. I was treated respectfully and no o very smoothly starting from the first contact using their web contact form all the way through the sales process. I was treated respectfully and no one was pushy. Charles did excellent work expediting the entire process and made me feel very comfortable. More

Jonny was very resourceful, polite, very professional and helpful with setting up and going over a demonstration of my new EQS. i Want to thank Steve Boston with his knowledge and recommendation on my purcha helpful with setting up and going over a demonstration of my new EQS. i Want to thank Steve Boston with his knowledge and recommendation on my purchase and i had worked with Kolls who made the financial recommendation purchase smooth and easy for me. Lastly Andrew and Danny both helped and over saw the transaction to make it pleasant and seemless as well. thank you to the team at Mercedes of Natick. More

Really bad experience today with service department. Got charged $800 without my permission. Did not get phone calls for confirmation Got charged $800 without my permission. Did not get phone calls for confirmation More