Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Natick
Natick, MA
2,713 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,713 reviews
April 25, 2023
Finance guy was great. So was Franco. And Johnny was outstanding. Thank you all. Thanks. So was Franco. And Johnny was outstanding. Thank you all. Thanks. More
by PJMarathas
Helpful April 24, 2023
Great place to do business. Steve was very helpful in making things work for me . Straight forward and to the point. Steve was very helpful in making things work for me . Straight forward and to the point. More
by Jarel0026
Employees Worked With
April 24, 2023
Jonny was excellent and outstanding was able to accomplish and accommodated my time here today. Franco was excellent and perfect in sales dept. accomplish and accommodated my time here today. Franco was excellent and perfect in sales dept. More
by PJMarathas
April 22, 2023
Jonny was very helpful in patiently explaining the technical details of my new car. He not only told me about the Ins and outs of the car but also provided me with hands on experience. He is thoughtfu technical details of my new car. He not only told me about the Ins and outs of the car but also provided me with hands on experience. He is thoughtful, cordial and thoroughly professional. More
by Eperlman205
April 21, 2023
Because of the professionalism and kindness of Steve Boston, Jonny Pham, Kolls Oloko, Daniel Silva, Sharon Tyler I was able to purchase my first Mercedes! Boston, Jonny Pham, Kolls Oloko, Daniel Silva, Sharon Tyler I was able to purchase my first Mercedes! More
by Maureen
April 20, 2023
Johnny was amazing! As an owner of a new electric vehicle I was clueless with how much I didn’t know about the car. Johnny showed me all the bells and whistles but als As an owner of a new electric vehicle I was clueless with how much I didn’t know about the car. Johnny showed me all the bells and whistles but also how to maximize its performance. I truly don’t think I would have ever been able to unlock all its features without his tutorials. Amazing teacher and a huge asset to MB of Natick. More
by D.Johnson
Employees Worked With
April 20, 2023
Brian was very polite and helpful in helping me find my GLC Jonny was an amazing instructor very patient and helpful. Jonny help set up my Mercedes me account and showed me many cool features and expla GLC Jonny was an amazing instructor very patient and helpful. Jonny help set up my Mercedes me account and showed me many cool features and explained throughly what each item and option was and how it works. More
by hephzi
April 19, 2023
Excellent service, in and out within the time discussed. Everyone was efficient and helpful. Would heartily recommend. Everyone was efficient and helpful. Would heartily recommend. More
by Randy
Employees Worked With
April 18, 2023
Amazing experience! ! Chau helped me pick my car and was very patient and helpful! Made the experience very smooth! Whole team was amazing and I had a great experience ! ! Chau helped me pick my car and was very patient and helpful! Made the experience very smooth! Whole team was amazing and I had a great experience ! More
by Nguyenmichelle97
