Mercedes-Benz of Natick

This is the Best Mercedes Dealer west of Boston…. Fred Ramsey Jr has always bent over backwards to provide the best service on my G550’s over the last 15 years!! Stephen Boston is an old school sale Fred Ramsey Jr has always bent over backwards to provide the best service on my G550’s over the last 15 years!! Stephen Boston is an old school salesman that gets it!! More

I had the pleasure of working with Charles buying a Toyota Matrix. Although it wasn't a Mercedes Charles was extremely helpful when looking at the car and going on the test drive with me. Charles even Toyota Matrix. Although it wasn't a Mercedes Charles was extremely helpful when looking at the car and going on the test drive with me. Charles even went above and beyond to drive and deliver the vehicle when I couldn't get to the dealership to pick up the vehicle off the lot! Extremely personable, reliable, and quick to answer any questions. I hope I get the opportunity to work with Charles in the future! More

Jonny Pham was very nice helpful and very kind I missed my appointment and he followed up with me and he definitely knows his tips and tricks thanks for all the help my appointment and he followed up with me and he definitely knows his tips and tricks thanks for all the help More

I went for a recall and hubcap repair. My wait time was as expected and Scott kept me updated on the work progress. My wait time was as expected and Scott kept me updated on the work progress. More

Jonny T Phan was amazing, so easy to work with, very pleasant, makes you feel welcome and as a friend of his own! Hands down best experience in a car dealership! pleasant, makes you feel welcome and as a friend of his own! Hands down best experience in a car dealership! More

I recently had the pleasure of working with Charles and team to purchase a new GLS450 and I can honestly say that it was the best car-buying experience I've ever had. From start to finish, Charles was know team to purchase a new GLS450 and I can honestly say that it was the best car-buying experience I've ever had. From start to finish, Charles was knowledgeable, friendly, and professional, and he went above and beyond to make sure that I got exactly what I was looking for as I build the vehicle. One of the things that impressed me most about Charles was his attention to details and his knowledge of the product. He took the time to really listen to my needs and preferences, and he used that information to help me build the perfect vehicle. Thank you Charles, Jonny and Kolls. More

Dealership is friendly and accessible with nice loaner vehicles, if notice is provided. Long time relationship, recommend. vehicles, if notice is provided. Long time relationship, recommend. More

Thanks very much to Howard and Jonny for their help and really understanding what costumer need really understanding what costumer need More

What a superb experience we had at Mercedes-Benz Natick overall and through the entire car buying process that ended with Jonny! Jonny specifically took time to explain the app and several features of our overall and through the entire car buying process that ended with Jonny! Jonny specifically took time to explain the app and several features of our car to give us a head start in fully utilizing our vehicle. He provided a grand finale to the whole process which made it extra special! More

Scott Masterson has always been very available to answer my questions/concerns both on the telephone and in person. He is patient and prompt in returning phone messages. An excellent Service Account Repre my questions/concerns both on the telephone and in person. He is patient and prompt in returning phone messages. An excellent Service Account Representative for this dealership. More