Mercedes-Benz of Natick

The dealership and my service advisor, Scott Masterson were professional, courteous, knowledgeable and very helpful. I wouldn't hesitate to recommend either to others. were professional, courteous, knowledgeable and very helpful. I wouldn't hesitate to recommend either to others. More

Always attentive to details! Honest and reliable…..their estimate on costs are always accurate…….and, Fred Ramsey is the BEST! Honest and reliable…..their estimate on costs are always accurate…….and, Fred Ramsey is the BEST! More

Jonny Pham was wonderful. He is very knowledgeable and patient. He is great! Excellent job He is very knowledgeable and patient. He is great! Excellent job More

We purchased a car from Howard at mercedes- benz of natick, after test driving similar cars at other dealerships. Prior to test drive he took the time and showed us all the vehicles amenities and featu natick, after test driving similar cars at other dealerships. Prior to test drive he took the time and showed us all the vehicles amenities and features which did not occur at other dealerships we went to. We also commuted quite a ways so he made the purchase as easy as possible for us and even delivered the vehicle to our house once it was ready. Howard kept us in the loop throughout the process and answered any and all questions we had. More

Howard was very helpful in my search of my GLE. very excellent customer focused & attention. Explained all my options and made it clear. Afterwards Jonny was able to help me set up my Mercedes me c very excellent customer focused & attention. Explained all my options and made it clear. Afterwards Jonny was able to help me set up my Mercedes me connect app and was very informative and friendly and tested and showed me to understand how to use it and I can reach out anytime with any question. Sharon, Saena, Kolls, & Andrew were also helpful and friendly in search of my new car. More

Great over all experience. The whole staff was helpful. Saena Franco and Jonny were both extremely helpful and friendly. They worked tirelessly to find me the car I wanted and The whole staff was helpful. Saena Franco and Jonny were both extremely helpful and friendly. They worked tirelessly to find me the car I wanted and helped me understand it. More

Had an excellent experience with Howard Rosenberg and with the dealership as a whole. Love my new car and will be back when it's time for a new one. with the dealership as a whole. Love my new car and will be back when it's time for a new one. More

Jonny is the perfect teacher of all the functions and features in a new car. Eager, patient and knows it all! Made us feel like we could contact anytime with questions. Saena Nikolas is ideal in her sa features in a new car. Eager, patient and knows it all! Made us feel like we could contact anytime with questions. Saena Nikolas is ideal in her sales job. Focus is on you and she has the best attitude and personality. More

Outstanding client service. Understands the customer. Pleasure to work with everyone in the Natick dealership. Understands the customer. Pleasure to work with everyone in the Natick dealership. More

My sales agent Dakota was exceptional! She made the buying process seamless!. Dakota offered exceptional service and in a timely manner. Her hospitality was second to none! I can’t thank She made the buying process seamless!. Dakota offered exceptional service and in a timely manner. Her hospitality was second to none! I can’t thank her enough for a wonderful experience! More