Mercedes-Benz of Natick

My Service Advisor, Brian Breidegam, worked closely with me to solve my challenge. My challenge was handled quickly and I felt assured that using a trained Mercedes Technician was the best way to move forwa me to solve my challenge. My challenge was handled quickly and I felt assured that using a trained Mercedes Technician was the best way to move forward. Brian kept me informed along the way and zi was back on the road in a day. More

Francisco was excellent! This is my 3rd Mercedes from this dealership and I have loved every one! This is my 3rd Mercedes from this dealership and I have loved every one! More

I had the best experience at this dealership! Charles Scrymgeour was extremely helpful, always energetically advocating on my behalf, and gave me his honest opinions about all aspects of the deal Charles Scrymgeour was extremely helpful, always energetically advocating on my behalf, and gave me his honest opinions about all aspects of the deal. Johnny Pham was phenomenal in explaining the features of my new GLC300 and teaching me how to get the most of the vehicle. Lisa in reception was fantastic and friendly. All around a wonderful experience and I love my new car!! More

I had the greatest car buying experience of my life when I met Charles E. Scrymgeour at Mercedes Benz of Natick. I am a long time service customer at the dealership and came in looking for a mid sized SUV w I met Charles E. Scrymgeour at Mercedes Benz of Natick. I am a long time service customer at the dealership and came in looking for a mid sized SUV with performance features. Charles pointed me to a 2019 GLC 43 AMG that had just been traded in. Low mileage, pristine condition, just what I was looking for. The whole process was seamless and enjoyable. Charles is the anti Car Salesman in the most complimentary context. Polite, professional, expert level knowledge delivered in the most inclusive way. I cannot recommend Charles highly enough. Thank you CES! More

Jonny You are very knowledgeable and smart . Thank you for your patience and your help . Thank you for your patience and your help . More

Grey work on list of needed repairs after purchase of E350 Coupe from Tucson dealer E350 Coupe from Tucson dealer More

It is always pleasure to work with Mercedes-Benz of Natick and their service advisors. Recently, I have received a great service for my car especially when other dealers were turned me down with in Natick and their service advisors. Recently, I have received a great service for my car especially when other dealers were turned me down with incorrect diagnosis. Scott Masterton is my favorite advisor. I always get his genuine opinion and accurate advice for most of my car services. Scott communicates with me very well and simply respond to most of my calls promptly. I definitely recommend this service center to everyone. All the very best to all staff! More

I scheduled a test drive, went as scheduled, came back and worked through trade and purchase of a beautiful GLC300. Everyone that I spoke with and dealt with was incredibly pleasant and helpful. Charles and worked through trade and purchase of a beautiful GLC300. Everyone that I spoke with and dealt with was incredibly pleasant and helpful. Charles Scrymgeour was Professional, Courteous and a pleasure to work with, highly recommend this dealer for your purchase More

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Scott did a great job in managing our 1 year service. The servicing was performed in less time than originally estimated while we waited. The servicing was performed in less time than originally estimated while we waited. More