Mercedes-Benz of Owings Mills

Dealership Rating Wonderful fast and professional experience with Theo very knowledgeable about every aspect. Friendly patient and very caring awesome experience. Every Wonderful fast and professional experience with Theo very knowledgeable about every aspect. Friendly patient and very caring awesome experience. Every call was returned . Also Fran thanks again Theo👍🏾👍🏾👍🏾👍🏾 Claudia More

Great Service I appreciate the great service that made my car buying experience simple, fast and enjoyable. I started doing business her over 13 years ago and will I appreciate the great service that made my car buying experience simple, fast and enjoyable. I started doing business her over 13 years ago and will continue to comeback time and again for the great service More

Shawn Baker By far the best experience I’ve ever had at a dealership. I was treated wonderfully and Shawn did an amazing job of telling me what I needed to get do By far the best experience I’ve ever had at a dealership. I was treated wonderfully and Shawn did an amazing job of telling me what I needed to get done on my car. I will definitely be back! More

Both the delership and Mr. Ghane are first class! Mr. Gahane is a top notch professional as a MB sales and leasing consultant; could not be more pleased in the dealings I had with him, the sales manag Mr. Gahane is a top notch professional as a MB sales and leasing consultant; could not be more pleased in the dealings I had with him, the sales manager and the dealership. He listens to your wants and needs and puts your interests on the front burner. He is low key and puts you at ease during the interactions as the car shopping continues. He spent a good deal of time with my son and me. We took a test drive in three vehicles and gave us private time to discuss the pros and cons of each vehicle. I would recommend Mr. Gahane to anyone interested in purchasing a MB at Owings Mills. During the negotiation phase of the process Mr. Gahane and Mr. Robert Bank, the sales manager, were accommodative and we all worked together to achieve a successful outcome to the purchase of the vehicle. Mr. Gahane personally delivered the vehicle today, SEP 7, to my residence in the Mount Vernon area of Fairfax County, that is an excellent example of customer satisfaction on his part and that of the dealership. Arthur More

Harry Levy is the best My service experience at Mercedes is great because of Harry Levy. I brought my car in without an appointment because of a flat tire. Not only did he My service experience at Mercedes is great because of Harry Levy. I brought my car in without an appointment because of a flat tire. Not only did he expedite the repair process but he also provided a shuttle to get me to my next appointment. Harry is always nice, helpful and knowledgeable. He always makes Mercedes service a great experience. More

Fantastic I would definitely recommend Reza Ghane to anyone interested in purchasing a Mercedes. He was very knowledgeable with the specs of the car and really I would definitely recommend Reza Ghane to anyone interested in purchasing a Mercedes. He was very knowledgeable with the specs of the car and really helped us to learn the functions of our new car. We loved working with him. More

Buddah I want thank Dylan Jones for taking care of my mom and me car six. We will only buy from Dylan Jones. Thank you for making this quick and easy. I want thank Dylan Jones for taking care of my mom and me car six. We will only buy from Dylan Jones. Thank you for making this quick and easy. More

Courtesy, professionalism, friendly, efficient Christian Gutierrez is the best Service Advisor I have had the pleasure of working with. His professionalism, knowledge of the product, efficiency, fr Christian Gutierrez is the best Service Advisor I have had the pleasure of working with. His professionalism, knowledge of the product, efficiency, friendliness and overall willingness to serve his customer makes the experience as good as it gets. More

Just didn’t work out for me The dealership was polite and was helpful up to a point but after a week l was not having luck in purchasing a new car. I called another dealership a The dealership was polite and was helpful up to a point but after a week l was not having luck in purchasing a new car. I called another dealership and within an hour had a done deal with everything l could hope for in a new car purchase. There was no comparison in the competence and customer service l received. I will only consider buying from Koons Catonsville Mercedes in the future and my husband and family were so impressed that they to will become customers. More

Mrs Robinson This is my ninth car for my family. I want to thank Dylan Jones for his professionalism and always pleasant demeanor. He takes pleasure in making you This is my ninth car for my family. I want to thank Dylan Jones for his professionalism and always pleasant demeanor. He takes pleasure in making you happy!!! More