Mercedes-Benz of Owings Mills

The staff was friendly and professional. Elliott was friendly and helpful. He made me feel very comfortable. He was very knowledgeable and answered my questions. Very pleased with my experie Elliott was friendly and helpful. He made me feel very comfortable. He was very knowledgeable and answered my questions. Very pleased with my experience. More

My experience was none other than perfect. They remembered my late mother and treated me so well. I was able to drive off in my brand new GLC in a matter of hours. The team is amazing you have They remembered my late mother and treated me so well. I was able to drive off in my brand new GLC in a matter of hours. The team is amazing you have to see Elliott tell him Ms. Flowers sent you! More

Very professional and knowledgeable with the vehicle, the Mr Elliott was helpful in making sure everything goes well with the process of the purchase Mr Elliott was helpful in making sure everything goes well with the process of the purchase More

very helpful would definitely recommend, great experience with christine the process was fast and easy with christine the process was fast and easy More

Some times you get lucky. When I first contacted the dealership I reached Kyle Weiman, and it was the beginning of some great service . I can be indecisive, but Kyle never When I first contacted the dealership I reached Kyle Weiman, and it was the beginning of some great service . I can be indecisive, but Kyle never questioned anything. In fact he suggested that I test drive three vehicles to see what best suited me. The service didn't end there. After the purchase was complete, the following day, Kyle answered all my tech questions with a great attitude. Then, days later, he drove over an hour to deliver a promised mat and spent more time showing me additional tech options within the car. MB of Owings Mills can be proud that they are still providing great service. and that they have Kyle to represent them. More

Horrible experience my car was brought in for a warranty repair on the headlight, and when I got home I discovered there was a panel damaged because it was visibly hanging down.when I took the car back not repair on the headlight, and when I got home I discovered there was a panel damaged because it was visibly hanging down.when I took the car back not even a week later they claimed I ran something over. Patricia Doelle the service advisor brought me into the shop to show me the damage. Only for me to show them the damage was from them improperly lifting the car causing even further damage. Patricia was very nasty and disrespectful. I have never experienced such aggression at a place of business and I refuse allow it. I had my vehicle serviced there prior and had to return because lugs were not tightened. More

George Johnson my salesman was AWESOME & met my EVERY need! I will definitely recommend him when buying ANY vehicle! George is my and my family go to salesman for buying a car and any questions! Mahaman need! I will definitely recommend him when buying ANY vehicle! George is my and my family go to salesman for buying a car and any questions! Mahaman Kola was very professional and pleasant and he explained everything in detailed. I was in and out of finance within 20 minutes. In addition, Mahaman gave me hard copies and a flash drive of my purchase! Bob Banks was friendly and he gave me a fair estimate for my trade in. Overall, Mercedes-Benz of Owning Mills is a great dealership in buying your next car and why the dealership and Team get a 5 Star! More

I received a surprise text message with Lucy’s business card stating, “Go see Lucy. She will show you the car.” I don’t know who was more excited when I arrived at Owings Mills Mercedes-Benz, me or Lucy. card stating, “Go see Lucy. She will show you the car.” I don’t know who was more excited when I arrived at Owings Mills Mercedes-Benz, me or Lucy. She truly made my surprise all the more fun because of her genuine care and enthusiasm. Lucy definitely exemplifies the principles of quality customer care by listening, asking questions, eagerly offering product knowledge, and following-up when she says she will. She makes customer care look easy. More

i had the pleasure of working with Lucy on the purchase of a car. From the moment she replied to my inquiry to the moment the documents were signed, she was a pleasure to work with. She was highly responsi of a car. From the moment she replied to my inquiry to the moment the documents were signed, she was a pleasure to work with. She was highly responsive, well-informed, fair, and just a pleasure to work with. Next car we need, we're going straight to Lucy. More