Mercedes-Benz of Owings Mills

Outstanding!! I would like to take this opportunity to commend Mercedes-Benz of Ownings Mills and my sales professional for the outstanding service they afforded my I would like to take this opportunity to commend Mercedes-Benz of Ownings Mills and my sales professional for the outstanding service they afforded my wife Diana and in the lease of our new Mercedes Benz. Mr. Kyle Wieman made the process effortless on our part. He answered every question that we could even think of asking I have never experienced the ease of purchasing or leasing a vehicle in the manner that Mr. Wieman provided we were treated like VIP’s for a moment we thought that we were the only customers. I look forward to our next Mercedes Benz from Mr. Wieman, we will not only recommend Kyle but we will bring our friends by their hand to Kyle. We also want to commend Mr. Robb Banks who guided us every step of the way. Sincerely Edward & Diana Morris More

The best of the best The best client relation person I have ever met. Dylan Jones is number 1, I will always buy from him. This is my fourth Benz from Dylan. The best client relation person I have ever met. Dylan Jones is number 1, I will always buy from him. This is my fourth Benz from Dylan. More

End of long search I had looked to replace my old corvette convertible for a long time - I just couldn’t find the right car or the right deal. Mr. Lopez got me a fair pr I had looked to replace my old corvette convertible for a long time - I just couldn’t find the right car or the right deal. Mr. Lopez got me a fair price for my old car and Fran King worked to get me a great rate on my SL550 I highly recommend this group! More

AWESOME CUSTOMER SERVICE Brandon picked me up from Prince George’s County Md drive back to the dealership. I test drove several vehicles different models I asked for Brandon picked me up from Prince George’s County Md drive back to the dealership. I test drove several vehicles different models I asked for a sexy car, based on what he saw as far as my driving skills he found my RED / White 300 C Class. Brandon didn’t stop searching until I was satisfied!!!! Couldn’t ask for anything more. I’ll refer everyone interested in purchasing a Benz to Brandon Trotman More

True Professionals Dennis Epps and team did a more than an expert job of helping my wife select the right car, obtain the right value, and finally, teach her to maximize Dennis Epps and team did a more than an expert job of helping my wife select the right car, obtain the right value, and finally, teach her to maximize all of the technology. At no time were we rushed and/or pressured. In fact, we took our time and the Mercedes Team were the consummate professionals. I'd give them a "100" if it were an option. Dennis is my "guy" for future automobile purchasing needs. Cheers! More

The service was very professional and friendly. Mr. Brandon Trotman was quite a gentleman and concern about what I was looking for in a car. He was patient with me to show me how to use the differe Mr. Brandon Trotman was quite a gentleman and concern about what I was looking for in a car. He was patient with me to show me how to use the different features of the car. Ms. Christian Gutierrez was the most kindest and very professional person that I have ever met in finances and knew what she was doing. She was extremely helpful and patient. More

Excellece Brandon at Mercedes of Owings Mills goes out of his way to help meet your needs long after he has sold you your vehicle. He is kind, generous and on Brandon at Mercedes of Owings Mills goes out of his way to help meet your needs long after he has sold you your vehicle. He is kind, generous and on many occasions washed my car while dressed up in a suit. This is a lifetime salesman and I would highly recommend him to anyone looking to purchase a vehicle. More

Pleasurable This was very likely the most pleasurable experience I had buying a car. Salesman was very knowledgeable, polite and NOT pushy at all. That applies to This was very likely the most pleasurable experience I had buying a car. Salesman was very knowledgeable, polite and NOT pushy at all. That applies to everyone else I dealt with as well in the buying process. The process was fast, and straight forward, no hidden fees. The dealership is what you would expect from a luxury dealership, super clean and everyone polite and professional. I’m glad I traveled the extra distance to buy from this location. HIghly Recommend!! More

Reza Ghane and Lamont Sheppard Award Winning Customer Serv!! Reza Ghane and Lamont Sheppard both gave my husband and me FANTASTIC service. I talked to Lamont at Heritage Chevy first. He found my mercedes and sen Reza Ghane and Lamont Sheppard both gave my husband and me FANTASTIC service. I talked to Lamont at Heritage Chevy first. He found my mercedes and sent me to Reza. There was no high pressure at all. They both LISTENED to what I wanted and worked towards what I said I needed. They are both kind, giving, knowledgeable, and fun to talk to. These are the kind of people I wholeheartedly recommend. And I LOVE my new car. It drives like a dream floating on a cloud. Wow! It looks new, drives like new. Yes, as others on this site have said, they went above and beyond in their service. It was a great experience. Thank you to the entire team! Thank you for your great help! Sarah More