Mercedes-Benz of Owings Mills

I really Appreciated Brooks customer service I had the Best Experienced with Brooke and Buying my car, She is Really the Best,,, She will have a Customer in Me for A Lifetime, Thanks So Much I had the Best Experienced with Brooke and Buying my car, She is Really the Best,,, She will have a Customer in Me for A Lifetime, Thanks So Much More

knowledgeable, patient and curtious service Dennis Epps took the time an effort to configure mobile application to operate remote starter and navigation on my SUV when others' at dealership were Dennis Epps took the time an effort to configure mobile application to operate remote starter and navigation on my SUV when others' at dealership were busy. I thank him for his patience and diligence in solving this matter and I would definitely recommend him to my friends and family for his outstanding service and professionalism. Sincerely, Angelina More

Outstanding person and very professional! This individual has to be one of the star sales professionals in your organization. Reza made my buying experience very positive and enjoyable one. Hi This individual has to be one of the star sales professionals in your organization. Reza made my buying experience very positive and enjoyable one. His product knowledge, great attitude and relationship building skills allows him to be an exception member of the Mercedes-Benz of Owings Mills Family! He has extremely great things to communication about each department (sales, service and finance) in this marvelous dealership. Please note; Reza is a team player and loves what he does. More

Great service Reza provides optimal service and help when it came to having to choose a new car in a pinch. He was able to help me find the car I wanted for the pri Reza provides optimal service and help when it came to having to choose a new car in a pinch. He was able to help me find the car I wanted for the price I wanted, which I thought would be impossible. 10/10 would recommend! More

Exceptional car buying experience Dylan was very patient through the process and helped us identify exactly what we were looking for even though we were not sure initially. Highly reco Dylan was very patient through the process and helped us identify exactly what we were looking for even though we were not sure initially. Highly recommend you seek him out if in the market for a Mercedes Benz More

Damage my car Just purchased the car from the dealer. They lied about final cost. Broughtvcar to be cleaned properly 3 times . Dropped something on my hood while c Just purchased the car from the dealer. They lied about final cost. Broughtvcar to be cleaned properly 3 times . Dropped something on my hood while cleaning it that left a deep ugly gash in the paint . Then offers me $300 dollars to have it cleaned properly. The switched hoods had paint tested by a certified custom shop. With swirls and paint thickness so off it will coat $2k + with other scratches the dealer lied about be removed. .. My uncle came to buy another benz and seen my car first and walk away . Called MBS. Said They dealer would contact me never heard from them. Requested paper work on the car from Finance, I been sick a few months again..will see them soon, O yeah they tried to scam me for a oil change on a car I had 6 months put under 3k miles on the car have a dog light issue that brought in for Never even looked at it. Said I will get my Mats never received never received door lights . . If you put $10k on a car you dont add finance charges to Downpayment.. More

Busted rim I brought the car in at 7:30 and was out the door at 8:00 with a loaner. Rim ordered and delivered the next day. Exemplary service that you expect w I brought the car in at 7:30 and was out the door at 8:00 with a loaner. Rim ordered and delivered the next day. Exemplary service that you expect with a Mercedes. I have now known Gail forever and she is so good with customers when they enter. I did not have an appointment and she helped get me set up. This questionnaire did not allow me to enter my model. C450 AMG. I then came back and met with Sheldon Wollman to order my next vehicle. Zack took care of my car as he always does. More

Awesome salesman and management team I was very pleased with process of purchasing my vehicle with Owings Mills Mercedes Benz. Tom Lopez has awesome knowledge of the inventory and will fi I was very pleased with process of purchasing my vehicle with Owings Mills Mercedes Benz. Tom Lopez has awesome knowledge of the inventory and will find the best deal for your needs. Truly enjoyed the experience. Mike Smith More

Excellent service. I never knew that buying a car could be so easy. The salesman was well educated & very helpful in buying a car out of state. I never knew that buying a car could be so easy. The salesman was well educated & very helpful in buying a car out of state. More