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Mercedes-Benz of Owings Mills
Owings Mills, MD
2,406 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,406 reviews
November 05, 2018
Excellent service. I never knew that buying a car could be so easy. The salesman was well educated & very helpful in buying a car out of state. I never knew that buying a car could be so easy. The salesman was well educated & very helpful in buying a car out of state. More
by Thanson1
Employees Worked With
November 04, 2018
Service visit I went to the service department with and issue. As I arrived I was warmly greeted by the porter-great start. I dealt with Tim Sauter-service director I went to the service department with and issue. As I arrived I was warmly greeted by the porter-great start. I dealt with Tim Sauter-service director and Lori Ludwig who both went above and beyond the call of duty for me. Every one was very professional from the receptionist,porter and management. A top notch service department. I’m a customer for life More
by TommyO
November 02, 2018
Excellent The service was great. Tom was very knowledgeable and friendly. I got the exact car I wanted for the exact price that I told tom would work for me. I The service was great. Tom was very knowledgeable and friendly. I got the exact car I wanted for the exact price that I told tom would work for me. I was not surprised that he was true to his word. From the moment he picked up the phone until the sale was closed he was great. More
by Bernard
Employees Worked With
Tom Lopez
November 02, 2018
Always the best I have purchased a number of cars from Dylan and every single time, I am incredibly impressed by how easy he makes the entire experience! I have purchased a number of cars from Dylan and every single time, I am incredibly impressed by how easy he makes the entire experience! More
by NBW
Employees Worked With
November 01, 2018
A satisfied client I have bought 3 cars from Dylan , and everytime he has been very helpful in ever aspect of the buying process. He really goes out of his way to addr I have bought 3 cars from Dylan , and everytime he has been very helpful in ever aspect of the buying process. He really goes out of his way to address any concerns or questions . He really looks out for his clients and I Wouldn’t buy another car from anyone else ! He’s not you typical salesman ! Thanks again for another great buying process ! Thx Chris Logsdon More
by Chris 2010
November 01, 2018
Exceptional service Let me first start off by saying I have purchased several vehicles in my life time, however I have not had the pleasure to come across a sales Consul Let me first start off by saying I have purchased several vehicles in my life time, however I have not had the pleasure to come across a sales Consultant as courtesy and professional as Dilan Jones at Mercedes Benz. What a remarkable experience!!!! Thanks to Dilan and Staff More
by Mr johnson
Employees Worked With
October 31, 2018
Very Happy! Reza was very friendly and very professional. The best car experience I ever had. He really made this process easy and stress free. I would highly rec Reza was very friendly and very professional. The best car experience I ever had. He really made this process easy and stress free. I would highly recommend Reza to my anyone looking to buy a car. More
by T.W
Employees Worked With
October 31, 2018
Excellent customer service Brooke was my sales person and my experience at this Mercedes dealership was great!!!! She was very patient and professional. The salesperson was very Brooke was my sales person and my experience at this Mercedes dealership was great!!!! She was very patient and professional. The salesperson was very knowledgeable and understanding of my situation More
by Excellent Customer service
Employees Worked With
Brooke Richardson
October 31, 2018
The Best Mercedes Benz of Owings Mills and Kyle Weiman In particular epitomize service excellence. Kyle is personable sharp and willing to do what it takes to Mercedes Benz of Owings Mills and Kyle Weiman In particular epitomize service excellence. Kyle is personable sharp and willing to do what it takes to make a client happy. He is a true asset to this dealership. Keep him because we are his loyal customers More
by Maur
October 31, 2018
Great Experience!! What a great job Dylan Jones did! Treated us like old friends! Great deal, great explanation of the features of car. Everything was perfect.. This What a great job Dylan Jones did! Treated us like old friends! Great deal, great explanation of the features of car. Everything was perfect.. This is the 2nd car I’ve bought from Dylan and won’t be my last. More
by Happy customer
